Head of Growth

Overview

The Head of Growth is the inaugural commercial leader for Tebra’s Innovation team, responsible for crafting and operationalizing a long-term growth strategy. This role pioneers the development of market entry, customer identification, product adoption pathways, and constructing a sustainable growth framework. It requires creating foundational commercial strategies without a pre-existing blueprint, focusing on building a new category in real-time.

Key Responsibilities

• Define market segmentation and prioritize entry based on empirical data.
• Design and implement an advanced technology stack that powers scalable growth mechanisms.
• Precisely characterize buyer and user profiles to inform targeting, demos, onboarding, and communication strategies.
• Develop a comprehensive product-led growth process encompassing awareness, engagement, conversion, and expansion phases.
• Lead messaging and positioning efforts, continually refining narratives through direct buyer feedback.
• Collaborate on related aspects such as pricing and packaging, providing critical insights based on buyer and growth motion understanding.

Operating Principles

• Prioritize leveraging AI and agentic tech tools as primary operational resources for testing and scaling growth efforts.
• Engage extensively with customers, emphasizing direct interaction with clinicians to gather authentic market insights.
• Combine intuitive decision-making with data-driven analysis to guide strategies.

Success Metrics

Year 1 – Foundation Phase

• Develop and validate a clear ideal customer profile and target segment.
• Establish and test an initial product-led growth model with demonstrable effectiveness.
• Successfully onboard and convert early user cohorts who become advocates.
• Create a validated messaging and positioning framework aligned with real customer feedback.
• Implement measurement systems to track product activation and optimize growth funnel performance.

Years 2 & 3 – Scaling Phase

• Build a reliable and repeatable growth engine leveraging automated technology stacks.
• Achieve predictable conversion rates from free trials to paid subscriptions.
• Drive increasing annual recurring revenue and customer retention.
• Enhance customer satisfaction, retention, and referrals, cementing market leadership.

Qualifications

• 5 to 8 years of experience in go-to-market, growth, or commercial roles focused on building new initiatives.
• Proven ability to launch new market strategies or products, preferably in startup environments or internal ventures.
• Hands-on experience managing product-led growth journeys, especially free-to-paid conversion processes.
• Advanced proficiency with AI technologies and agentic automation tools beyond basic chat assistants.
• Strategic vision for integrating AI into sales and marketing functions with operational execution skills.
• An analytical mindset that balances instinct with evidence-based decision-making.
• A proactive, self-directed approach with comfort in ambiguity and building from the ground up.
• Strong communication skills to align cross-functional teams and leadership.
• Interest in healthcare or health-tech contexts and sensitivity to provider needs is beneficial but not mandatory.

Compensation

The role offers a competitive remote salary range from $213,500 to $228,500 USD annually. Specific pay models and details will be shared during hiring discussions in compliance with California pay transparency laws.

About Tebra

Tebra provides an integrated EHR plus platform designed exclusively for independent healthcare providers. This all-in-one solution replaces fragmented corporate tools by combining electronic health records, billing, automation, telehealth, and marketing functionalities to improve administrative efficiency and clinician satisfaction. Over 42,000 private practices utilize Tebra to streamline their operations and enhance patient engagement.

Company Values

• Customer-centric orientation: deep understanding from the customer and patient perspective.
• Simplicity: reducing complexity inherent in healthcare processes.
• Entrepreneurial spirit: innovative problem solving and action-oriented mindset.
• Collaboration: valuing diversity, humility, teamwork, and shared success.
• Celebration: fostering enjoyment and recognition amidst work.

Benefits and Perks

For United States employees: Access to healthcare benefits plus subsidies for home office equipment via Dell discounts, wellness resources like Gympass fitness apps, and mental health support through Telus Employee Assistance Program.

For Costa Rica employees: Additional support includes wellness and childcare subsidies, educational discounts, and similar health and fitness resources.

Additional Information

• Tebra communicates with applicants exclusively through official company email domains and its applicant tracking system.
• Personal information requests only occur through secure, official platforms; social media or text solicitations are not authorized.
• Interviews are conducted professionally, excluding instant messaging methods.
• The company is an equal opportunity employer committed to non-discriminatory hiring practices.
• California privacy laws apply with specific rights for applicants and employees detailed in Tebra’s privacy policy.
• Fraudulent job postings can be reported to Tebra and relevant authorities.
• The hiring process utilizes interview recording and transcription technology to support fairness and decision-making.