GTM Strategy & Operations Lead - India & South East Asia

About the Team

OpenAI is dedicated to developing safe artificial general intelligence that benefits humanity as a whole. To achieve this long-term vision, the organization unites leading scientists, engineers, and business experts. The Go To Market (GTM) team plays a pivotal role in guiding customers on effectively adopting OpenAI's advanced AI products by combining expertise from Sales, Solutions, Support, Marketing, and Partnerships.

Role Overview

The GTM Strategy & Operations function supports the GTM leadership by offering data-driven insights, managing key operational rhythms, and spearheading significant projects to improve customer engagement and business scalability. This role demands collaborating closely with Finance, Enablement, Data, and Growth Strategy teams to align objectives, boost efficiency, and drive expansion.

Key Responsibilities

• Manage essential GTM operating cadences like forecasting, pipeline reviews, top account evaluations, and monthly/quarterly business reviews.
• Perform strategic analyses to identify trends and opportunities for process and strategy improvements.
• Partner with GTM leadership and stakeholders to craft go-to-market strategies and resource allocation plans.
• Design and oversee territory allocation strategies to maximize sales team effectiveness, aligning adjustments with overarching business goals.
• Lead strategic initiatives aimed at enhancing operational effectiveness across revenue functions.
• Collaborate with technical teams to implement processes systematically.
• Ensure data integrity and availability in revenue-related processes by working with data teams.

Ideal Candidate Profile

• Ability to handle high volumes of work with adaptability to switch between multiple projects and priorities.
• Comfortable operating independently and navigating ambiguity.
• Strong communication aptitude and executive presence.
• Understanding of AI technologies, applications, and customer use cases.
• In-depth knowledge of market dynamics across India and South East Asian countries beyond Singapore.
• Keen analytical skills with meticulous attention to detail.
• Experience constructing sales territories, compensation plans, and quotas for GTM teams, with proficiency in Salesforce.com.
• Proven project management expertise leading complex, cross-functional initiatives.
• Excellent organizational capabilities.
• At least seven years’ experience in revenue operations or strategic roles within technology companies experiencing rapid growth.

About OpenAI

OpenAI is a research and deployment firm focused on ensuring general-purpose AI advancements serve the best interests of humanity. The company pushes AI boundaries while embedding safety and human-centric values into its products. OpenAI is committed to diversity and equal opportunity employment, with policies to prevent discrimination and provide accommodations for applicants with disabilities.

Additional Information

Applicants may be subject to background checks compliant with local laws. OpenAI respects fair chance ordinances and considers qualified candidates with relevant arrest or conviction records. Candidates requiring accommodations during the recruitment process can submit their requests accordingly.