Food and Beverage Attendant | Lounge

Overview

This role involves delivering top-tier Food and Beverage service in premium lounges aligned with Qatar Airways' five-star standards, respecting local customs and practices. The position demands maintaining exceptional customer service, prioritizing safety, quality, and enhancing the brand's reputation at all times.

Key Responsibilities

• Understand and uphold Premium Hub Lounge standards, procedures, and F&B offerings to assist premium guests courteously and efficiently.
• Consistently provide superior products and services throughout all Food and Beverage operations.
• Ensure the continuous maintenance of Food and Beverage quality and service standards.
• Create memorable experiences that surprise and delight customers.
• Complete mise en place preparations for each shift and during service to allow seamless operations.
• Assist in replenishing necessary stock items, including linen, beverages, dry goods, while maintaining inventory levels.
• Support general or special tasks as directed by Lounge management.
• Participate actively in daily team briefings adhering to all rules, regulations, and procedures.
• Fulfill shift duties as per standard operating procedures across all Food and Beverage areas.
• Maintain and convey comprehensive product knowledge to customers during service.
• Collaborate respectfully and effectively with various airline personnel for a cooperative team environment.
• Ensure the Food and Beverage areas remain visually impeccable and promptly report any equipment or furniture issues.
• Uphold stringent hygiene and cleanliness standards at all times.

About Qatar Airways Group

Beginning with just four aircraft, Qatar Airways has expanded into 12 diverse business sectors, consistently setting trends and achieving rapid growth. The company encourages innovation, resilience, and contribution from every employee, fostering a global community with limitless ambition and opportunity.

Qualifications and Experience

• High School diploma or equivalent.
• Minimum of two years’ relevant experience, preferably in 4-5 star hotels, airline lounges, or high-end fine dining establishments.
• Strong passion for Food and Beverage service excellence.
• Exceptional attention to detail with superior communication and interpersonal skills.
• Customer-focused, creative, solution-driven mindset with keen observation skills.
• Positive demeanor and proven ability to work well within a team.
• Professional personal presentation and grooming standards.
• Capability to thrive in a fast-paced environment.
• Experience working effectively with diverse teams.
• Proficient command of the English language.

Additional Information

The role is based in Doha, Qatar. Qatar Airways fosters an environment that values growth, imagination, and ambition where the possibilities to impact and develop professionally are boundless. Join a dynamic global team where impossible challenges become achievable achievements.