Executive General Manager

Position Overview

Take the helm as the Executive General Manager at one of Colorado's most distinguished hospitality destinations, overseeing the Royal Gorge Route Railroad, its hospitality venues including Antithesis Restaurant, Royal Gorge Inns and Properties, and the Caboose Café located in Cañon City, Colorado.

Compensation & Benefits

• Annual base salary ranging from $150,000 to $185,000.
• Substantial yearly performance bonus contingent on leadership and operational success.
• Comprehensive benefits package including full coverage of medical, dental, and vision insurance premiums for eligible employees and their dependents.
• Company matching up to 8% on 401(k) contributions.
• Generous paid time off and paid holidays.
• Employee discounts on dining and retail purchases.
• Professional development opportunities.
• Relocation support when necessary as well as employee housing options.

About the Company

Royal Gorge Route Railroad is dedicated to crafting unforgettable experiences through genuine hospitality, featuring an array of assets:

• Scenic railroad rides with exceptional sightseeing and dining.
• Antithesis Restaurant offering a top-tier culinary destination.
• Boutique lodging options and employee accommodations supporting hospitality operations.
• Caboose Café, a popular fast-casual dining spot for visitors and locals.
• Retail and event experiences enhancing guest engagement.

Role Expectations

This leadership role focuses on guiding the company’s future by fostering leadership development, cultivating team collaboration, refining operational excellence, and elevating guest satisfaction. You will report directly to ownership while spearheading daily operations, building strong teams, and expanding the company’s reputation as a premier destination.

Leadership Philosophy

Our leadership values visibility, approachability, and active involvement. The ideal candidate leads by example, encourages problem-solving, celebrates achievements, mentors staff, and is deeply present in the operational activities to enhance both employee and guest experiences.

Success Metrics

• Development of exceptional leaders within the organization.
• A workplace culture that employees eagerly embrace.
• Interdepartmental collaboration and teamwork.
• Consistently positive guest feedback.
• Ongoing improvement in financial results.
• Strengthening organizational culture year after year.

Candidate Profile

• Leadership marked by integrity, trust-building, and humble communication.
• Ability to remain composed under pressure.
• Strong coaching over criticism approach.
• Respect for all roles and attention to operational details.
• Passionate about developing team members and enhancing overall performance.
• Earns genuine follower trust.

Qualifications

• More than seven years of leadership experience in hospitality-related sectors such as hotels, resorts, restaurants, attractions, tourism, or multi-unit operations.
• Demonstrable success managing complex operations and building high-performing leadership teams.
• Robust financial acumen alongside operational management skills.
• Excellent communication and relationship-building capabilities.
• High emotional intelligence and unwavering integrity.
• Deep passion for hospitality.

Build a Legacy

This opportunity transcends traditional executive responsibilities. It offers an exceptional chance to influence Colorado’s hospitality landscape by creating long-lasting, memorable guest experiences and leading a dedicated team toward remarkable achievements.