Entry-Level Banking Positions at Equity Bank Limited, Rwanda

Overview

Equity Bank Limited in Rwanda is seeking fresh graduates for entry-level roles focused on efficiently managing both cash and non-cash customer transactions according to the bank's standards. This position emphasizes delivering timely and accurate service to customer inquiries to meet turnaround time goals.

Core Responsibilities

• Efficiently handle cash transactions including deposits via cash and cheques and withdrawals, ensuring accuracy.
• Verify deposit slips and process transactions complying with established banking protocols.
• Maintain accurate, prompt recording of all transactions and balance cash drawers at shift end.
• Respond professionally to customer questions about account balances, statements, cheque books, and digital products.
• Prepare reports on newly opened accounts and process incoming and outgoing remittances timely and accurately.
• Adhere to internal control processes during transaction handling to mitigate risks like fraud and forgery.
• Perform additional duties assigned by management as required.

Qualifications and Skills

• Bachelor's degree with First Class or Second-Class Upper honors (or equivalent) in any discipline, coupled with enthusiasm for a banking career.
• Competence in business and data analysis, strong numerical skills for handling cash and performing financial calculations.
• Customer service aptitude with clear communication skills to effectively resolve queries.
• Meticulous attention to detail for accurate transaction processing and documentation.
• Proficiency in Microsoft Office (Excel, Word), banking software, and data entry.
• Strong verbal and written communication skills in English and Kinyarwanda; French language knowledge is advantageous.
• Organizational abilities to efficiently manage time, tasks, and paperwork.
• High integrity and confidentiality when dealing with sensitive financial data.
• Teamwork and collaborative spirit alongside problem-solving capabilities.
• Applications from diaspora graduates are highly encouraged.

Additional Information

• Department: Institutional Banking
• Employment Type: Regular full-time position
• Job level: Entry
• Work Hours: Day shift