- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- hace 3 horas
- Work mode
- In office
- Education
- Degree or HND in a relevant field
- Eligibility
- Candidates with relevant experience in customer service and appropriate educational background are invited to apply; female candidates are especially encouraged.
- Resume
- Required to apply
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Job description
Job Overview
A prominent home appliance company in Ghana is seeking a highly competent Customer Service Executive to contribute to excellent client relations and enhance customer satisfaction within their Accra office. This full-time role involves managing client interactions with professionalism and clarity.
Key Responsibilities
- Maintain and build strong relationships with clients through effective communication and customer care.
- Ensure customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
Qualifications and Experience
- Demonstrable experience in customer or client service environments with outstanding communication and interpersonal skills.
- Proficiency in using CRM software to manage customer interactions and maintain accurate records.
- Excellent organizational skills and a high level of attention to detail.
- A Degree or Higher National Diploma (HND) in a relevant discipline is required.
- Female candidates are particularly encouraged to apply.
Additional Information
- Location: Accra, Ghana
- Job Type: Full-Time
- Application Deadline: April 30, 2026
- Applicants should submit their CV along with a brief cover letter.
Minimum education
Diploma / ITI / Vocational
Skills
Tools & software
Customer relationship management CRM software
required
How they work
Communication
Attention to Detail
Organisation
Work Ethic
Customer Focus