T
Customer Relationship Manager
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 16,000 – INR 20,000 / month
- Openings
- 1
- Posted
- hace 5 días
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Role Overview
The Customer Relationship Manager will engage with designated customers following established contact protocols to foster strong connections and support digital banking initiatives.
Key Responsibilities
- Establish contact with allocated customers in line with prescribed communication guidelines.
- Ensure delivery of an exceptional digital banking experience tailored to customer needs.
- Identify customer requirements and advise on appropriate banking products.
- Manage inbound and outbound call interactions adhering to quality benchmarks.
- Address and resolve customer inquiries within stipulated timelines.
- Promote digital banking offerings to improve user convenience and engagement.
How they work
Communication
Problem Solving
Time Management
Customer Focus