Cleaner

Role overview

Based in Preston, this full-time Cleaner position sits within Serco’s Asylum Accommodation and Support Services Contract (AASC). The role focuses on keeping accommodation properties clean, safe and ready for people seeking asylum, helping create a welcoming environment for residents and supporting the wider aim of delivering better outcomes for vulnerable individuals and families.

Working as part of a values-led team, you will contribute to maintaining high standards across the homes and communal spaces managed under the AASC contract. Your work will have a direct impact on residents’ comfort, safety and wellbeing.

Working pattern and pay

The salary for this role is £27,300 per year, and it includes a company van. A valid driving licence is essential. The role offers excellent benefits as well. Working hours are 37.5 per week, with flexibility between 8:00am and 6:00pm, Monday to Friday.

Key duties

• Carry out cleaning in dispersed accommodation homes and shared areas to the required standard.
• Drive between locations in a company vehicle to complete scheduled cleaning work.
• Make sure each property is hygienic, safe and suitable for occupation when needed.
• Flag any maintenance problems or property-related issues noticed during visits.
• Follow all health, safety and safe working rules throughout the day.
• Maintain a high level of pride in creating spaces that feel comfortable and supportive for residents.

What you need

Applicants should have prior experience cleaning domestic properties or similar environments, along with a full UK driving licence. The role also calls for someone who can work on their own initiative, manage their workload effectively, communicate clearly and use basic IT systems. A dependable, proactive attitude and a commitment to high standards are important. Experience in cleaning larger households or shared living settings would be beneficial.

Benefits and support

• Up to 6% contributory pension.
• 25 days of annual leave plus bank holidays.
• Access to learning and development, including more than 1,100 internal courses, funding support for qualifications and apprenticeships, mentoring and opportunities to progress internally.
• Wellbeing support including a 24/7 Employee Assistance Programme, BUPA Anytime Healthline, a wellbeing app, Simplyhealth cash plans and 30% discount at Serco-managed leisure centres.
• Discounts across roughly 1,000 retailers covering food, clothing, entertainment, travel and days out.
• Employee networks that provide support, shared learning and community connection.
• One paid volunteering day each year, plus the option to give to charity tax-free through Payroll Giving.

Inclusion and recruitment

Serco states that it focuses on skills and potential and provides reasonable adjustments during recruitment and employment where needed. It also highlights its commitments as a Disability Confident Leader, the Top Great British Employer of Veterans 2026 and a Gold Inclusive Employer Standard holder. Candidates with disabilities, veterans and people with convictions who meet the minimum criteria can opt into a guaranteed interview scheme.

Additional information

For confidential queries about the position, contact MyHR through the portal. For application support, use j&icareersUK@serco.com. Applicants are asked to ensure their line manager is aware of the application.