Telecalling Executive

Role Overview

Join Adverneo Marketing Private Limited as a Telecalling Executive based in Agra, Uttar Pradesh, India. This position focuses on generating leads and executing sales by engaging with both outbound and inbound prospects. Candidates will utilize structured call scripts but adapt their delivery according to customer reactions to effectively close deals or escalate significant opportunities.

Key Responsibilities

• Contact potential clients daily through outbound calls using provided databases to promote the company's products and services.
• Respond swiftly to incoming marketing inquiries to maximize lead conversion and minimize lost opportunities.
• Customize sales pitches dynamically while following preset frameworks to connect with customer needs and objections.
• Manage small-scale sales independently over the phone and escalate larger prospects to senior sales personnel.
• Maintain accurate and current customer information within CRM platforms such as Salesforce or Zoho.
• Record detailed notes on client interactions including feedback, purchasing intent, rejections, and suggested follow-up actions.
• Provide daily performance reports to team leads, including metrics like call volume, successful contacts, conversation duration, and conversion rates.
• Serve as an intermediary to resolve customer complaints by coordinating with technical teams.
• Handle objections confidently by presenting well-informed responses relating to pricing and competitors.

Essential Skills and Attributes

• Excellent active listening to understand and address customer concerns fully without interruption.
• Strong resilience to maintain motivation despite frequent rejections.
• Efficient time management allowing smooth transitions between calling, data management, and follow-ups.

Compensation

The position offers a monthly salary ranging from INR 18,000 to INR 40,000.