- Experience
- Up to 3 yrs
- Salary
- INR 25,000 – INR 40,000 / month
- Openings
- 1
- Posted
- vor 7 Stunden
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
We seek a proactive and goal-driven Telecaller to engage potential clients by introducing our company's offerings and arranging meetings for the sales team. The candidate must excel in communication and build strong rapport over phone conversations.
Key Responsibilities
- Make outbound calls to prospective customers using provided lead databases.
- Present the company's products and services in a professional manner.
- Qualify potential leads and assess their requirements.
- Schedule appointments and coordinate meetings for sales and business development personnel.
- Follow up consistently with interested prospects and sustain ongoing communication.
- Maintain detailed records of calls, meetings, and customer interactions using CRM systems or spreadsheets.
- Meet daily and monthly goals for setting appointments.
- Collaborate closely with the sales team concerning scheduled meetings and client feedback.
- Respond to customer inquiries and offer fundamental information about services.
Candidate Requirements
- Up to 3 years’ experience in telecalling, customer service, telesales, or appointment coordination.
- Strong verbal communication and interpersonal skills.
- Fluency preferred in English, Hindi, and a local regional language.
- Basic proficiency with computers including MS Excel, email platforms, CRM software, and WhatsApp.
- Effective persuasion abilities, strong follow-up discipline.
- Positive mindset with a focus on meeting targets.
Preferred Experience
Experience in setting appointments for sectors such as interior design, construction, real estate, modular furniture, architecture, or allied fields is advantageous. Capability to manage a substantial call volume and successfully convert leads into scheduled meetings is important.
Compensation & Benefits
- Competitive monthly salary ranging from 25,000 to 40,000 INR plus performance-based incentives.
- Opportunities for training and career advancement.
- Supportive workplace atmosphere fostering growth.
Performance Metrics
The primary Key Performance Indicator (KPI) is the quantity of qualified appointments set and effectively attended by prospective clients monthly.