Technical Writer

About Nabu Casa

Nabu Casa is the organization behind Home Assistant, the world's largest free and open-source smart home platform, used by over two million households globally. Founded in 2018 by Home Assistant's original creators, Nabu Casa aims to ensure the project's sustainability and prevent burnout among contributors. The company's core values—privacy, choice, and sustainability—are integral to its architecture and community approach. Nabu Casa is a profitable company without external investors, financing its operations through subscriptions and sales of Home Assistant products and services.

Role Overview

We seek a Technical Writer to take full responsibility for the documentation related to Nabu Casa's hardware and cloud offerings. This role is critical and impactful, requiring ownership of everything from beginner setup instructions to detailed API and integration guides. The Technical Writer will collaborate closely with engineers to convert technical information into clear, user-friendly content that enables users and developers to operate independently without needing support assistance. The role demands gaining trust among both engineers and a technically sophisticated global user base who prioritize precision and clarity.

Key Responsibilities

• Manage the entire documentation lifecycle for Nabu Casa hardware and cloud products, ensuring materials are current, accurate, and easy to find.
• Plan and produce documentation for new product features, integrations, and releases aligned with the product deployment schedule.
• Collaborate directly with engineering teams to research and verify technical content, lessening their documentation workload.
• Continuously review and enhance existing documentation by identifying outdated information, addressing content gaps, and refining structure and tone.
• Establish and uphold documentation standards, style guides, and templates to ensure consistent and maintainable community contributions.
• Respond to feedback on documentation from users, support teams, and internal stakeholders to prioritize improvements that maximize user satisfaction.
• Contribute to developer-focused content such as API manuals, integration guides, and contributor documentation to support the Open Home Foundation community and partners.
• Monitor and report documentation quality indicators including support ticket trends and community feedback regularly.

Required Qualifications

• Proven technical writing expertise with a portfolio showcasing developer or product documentation.
• Ability to comprehend and interpret code (including Python, YAML, REST APIs) sufficiently to produce accurate documents without heavy reliance on engineering teams.
• Strong understanding of smart home hardware and electronics, including skills to troubleshoot basic hardware issues independently.
• Experience working with docs-as-code methodologies using tools such as Git, Markdown, and static site generators like MkDocs or Docusaurus.
• High initiative and ability to self-direct work, recognizing documentation needs proactively.
• Effective stakeholder management skills to efficiently extract technical details from busy engineers.

Preferred Skills

• Familiarity with Home Assistant or similar open-source/self-hosted software platforms.
• Experience managing documentation for community-driven projects with contributions from external participants.
• Methodical approach to auditing extensive documentation collections and prioritizing necessary improvements.
• Comfortable working asynchronously within a fully remote, distributed team environment.

What We Offer

Nabu Casa operates as a fully remote company using a platform to recruit globally. Employees work as normal salaried workers in their respective countries, with a full-time commitment of 40 hours per week and a flexible schedule ensuring at least three hours of daily overlap with the team. Reporting lines lead to the VP of Commercial.

We prioritize employee well-being and provide benefits aligned with local regulations, alongside global minimal standards including:

• Five weeks (25 days) of paid vacation annually.
• Fourteen days of paid sick leave if unpaid by local laws.
• Six weeks paid and six weeks unpaid parental leave within the first year after birth.
• Equipment budget for work hardware with ownership after three years.
• An annual budget to purchase smart home devices for personal use.
• An education budget for continued professional development annually.
• Annual performance-based bonus tied to company results.
• Half contribution to home internet expenses.
• One day biweekly dedicated to personal projects.

Initial total compensation offers align with the 75th percentile of the role, seniority level, and local market. Approximate yearly salaries in primary countries are:

• Greece: 45700 - 56100 EUR
• Hungary: 16100000 - 20250000 HUF
• Ireland: 52800 - 70500 EUR
• Italy: 54000 - 64400 EUR
• Poland: 150000 - 215000 PLN
• Portugal: 47900 - 61200 EUR
• Romania: 215000 - 275000 RON
• Spain: 50500 - 63600 EUR
• UK: 57100 - 73800 GBP
• Other nations: Compensation negotiable during the interview process.

About Nabu Casa

Recognized as the driving force behind Home Assistant, Nabu Casa supports a thriving open-source smart home platform benefiting millions worldwide. The project holds the distinction as the most active open-source endeavor globally in 2024 according to GitHub. With no external investors, the company’s sole funding is sourced from subscriptions and hardware sales, reflecting a strong commitment to user and employee interests. Privacy, choice, and sustainability are fundamental guiding principles integrated broadly.

Recruitment Process

• Submit your application.
• Application reviewed by the hiring manager and team.
• Human Resources screening.
• Complete a take-home assignment.
• Interview with the Commercial Team.
• Final interview with the CEO.
• Receive the job offer.
• Join the Nabu Casa team.