System Administrator - M-PESA Application Support

About the Role

Join Vodafone and contribute to a mission that goes beyond connectivity by fostering an inclusive and sustainable environment for our team and customers alike. As a System Administrator specializing in M-PESA applications, you will be responsible for overseeing the full operational support of the M-PESA core system along with its digital channels, ensuring optimal performance and a flawless mobile money experience for users.

Key Responsibilities

• Manage the M-PESA core systems effectively.
• Monitor performance metrics and availability of the M-PESA mobile application on Android and iOS platforms.
• Address and resolve issues reported by users, including app crashes and bugs promptly.
• Analyze application data and crash reports through tools such as Firebase or equivalent.
• Handle system incidents, problems, and changes in collaboration with internal teams and external stakeholders like MPA.
• Maintain system security to safeguard data and services.
• Execute business continuity management strategies.
• Develop, implement, and support M-PESA mini applications.
• Provide support for all M-PESA-related projects, both local and MPA-related.
• Deliver product support for M-PESA services.

Candidate Profile

• Proficient knowledge of operating systems including Unix, Linux distributions (RHEL, SUSE), and Windows.
• Experience managing relational databases such as Oracle, GaussDB, and MySQL.
• Understanding of mobile security best practices.
• Familiarity with Android and iOS mobile platforms, app architectures, and APIs.
• Excellent communication skills for stakeholder engagement.
• Building and sustaining effective relationships with key stakeholders.
• Educational qualification: Bachelor's degree in Computer Science or an equivalent field.
• Desirable: Prior knowledge of mobile money platforms, especially M-PESA.

Inclusivity Statement

Vodafone embraces diversity and inclusion, encouraging candidates from all backgrounds to apply regardless of whether they meet every single qualification listed. We are committed to creating an accessible recruitment process and workplace environment.

About Vodafone

Vodafone is a global telecommunications leader dedicated to enabling connectivity that empowers people and benefits society and the environment. We strive for a workplace where diversity is celebrated, and everyone feels safe and valued.