Student Advisor (m/w/d) International Office

About the Role

The International School of Management (ISM) is a state-recognized university and stands among the leading private higher education institutions in Germany. With campuses in Dortmund, Frankfurt am Main, Munich, Hamburg, Cologne, Stuttgart, and Berlin, ISM offers compact, application-focused degree programs designed to develop leadership talent for internationally oriented businesses. The curriculum includes full-time, part-time, dual programs, and distance learning. ISM regularly ranks highly for teaching quality, internationalization, and practical relevance.

For the Frankfurt campus, we are seeking an experienced Student Advisor to join our International Office in a full-time capacity (40 hours per week).

Key Responsibilities

• Providing support and guidance to students before, during, and after their international study periods.
• Welcoming and assisting international students throughout their studies.
• Advising ISM students about overseas study options and international academic programs.
• Supporting the maintenance and expansion of international partnerships with host universities.
• Coordinating care for visiting international lecturers and guests.
• Organizing and supporting international events and guest lectures delivered in foreign languages.
• Assisting in the administration and management of exchange and mobility programs such as Erasmus+ and PROMOS.
• Performing administrative and documentation duties related to international office operations.

Required Qualifications and Skills

• Completed university degree.
• Excellent proficiency in written and spoken German and English; additional foreign language skills are advantageous.
• Strong service orientation combined with well-developed intercultural competence.
• Highly organized with a structured and independent approach to work.
• Effective communication skills and enthusiasm for interacting with students and international partners.
• Proficient in common MS Office applications.
• Personal international experience through study abroad, internships, or extended stays abroad is a plus.

Benefits and Work Environment

• Challenging and responsible role at a prestigious management school with significant room for creativity and initiative.
• Open-door culture fostering a positive work environment within a supportive team.
• Access to internal professional development opportunities.
• Opportunity to perform parts of the role from home and entitlement to 30 days of annual leave plus additional days off at Christmas and New Year.
• Discount on the Germany public transportation ticket.
• Access to the Corporate Benefits portal offering various employee discounts.