Strategy & Operations Manager (Business Operations)

About Clutch

Clutch is Canada's premier online used car dealership delivering a frictionless car buying journey. Our customers can conveniently browse hundreds of vehicles, have their chosen car delivered directly to their home, and benefit from our 10-Day Money-Back Guarantee. Recognized for our rapid growth, Clutch has been featured twice on the Globe & Mail's Top Growing Companies in Canada and is honored on Deloitte’s Technology Fast 50™ and Fast 500™ listings. Founded in 2017 and headquartered in Toronto, we serve multiple provinces including Ontario and British Columbia, backed by respected investors such as D1 Capital and Canaan.

Role Overview

We seek a Strategy & Operations Manager to enhance our Strategy and Business Operations team. This role is vital for steering key strategic and operational projects by collaborating closely with senior leadership. A proactive, analytical individual capable of handling complex challenges with measurable impact is essential.

Responsibilities

• Manage the overall operational cadence of the business, including creating presentation materials for executive boards and communication within the organization.
• Utilize data analysis to derive insights supporting strategic choices and develop dashboards to monitor essential metrics and performance trends.
• Facilitate alignment among leaders across departments such as Operations, Marketing, Revenue, Supply, and Product to advance strategic goals.
• Lead special projects encompassing product launches, margin improvements, and operational efficiencies.
• Oversee forecasting, plan company-wide objectives, evaluate strategic business cases, and analyze P&L impacts of initiatives.

Candidate Requirements

• Minimum 2 years experience in strategy or management consulting, investment banking, or corporate development; or at least 3 years in a high-growth tech environment within BizOps, Strategic Finance, or Strategy.
• Strong analytical abilities with a data-driven approach; proficient in Excel/Google Sheets, SQL, and visualization tools.
• Must be willing to work onsite at our Toronto headquarters; remote applicants will not be considered.
• Results-oriented mindset with readiness to actively engage and execute tasks directly.
• Excellent communication skills and ability to collaborate effectively across diverse teams.
• Experience thriving in fast-paced, operationally intensive settings.
• Detail-focused with consistent production of high-quality work.
• Comfortable navigating ambiguous and rapidly changing business environments.

Preferred Qualifications

• Familiarity or enthusiasm for the automotive industry or consumer financing sectors; on-the-job training available.

What We Offer

• Opportunity to contribute to a disruptor reshaping the automotive market through technology.
• Work within a well-capitalized company enjoying product-market fit with meaningful impact potential.
• Encouragement of innovation and accountability over important projects.
• Career growth and personal development opportunities within a rapidly expanding organization.
• Competitive salary ranging from $115,000 to $140,000 annually plus stock options.
• Health and dental benefits starting from the first day including vision, prescriptions, life insurance, and dependent coverage.

Additional Information

Employment is full-time and permanent. Pay is determined based on skills, performance, market rates, and responsibilities. Clutch is an inclusive employer committed to accommodating candidates during the hiring process upon request.