Sr. Claims Administrative Assistant

Role overview

This position provides day-to-day clerical and administrative support, including preparing correspondence, setting appointments, keeping physical and digital records organized, and sharing information with callers.

Key responsibilities

• Handle incoming phone calls, answer basic questions, record messages, or route callers to the right staff member.
• Create and maintain organized paper and electronic filing systems for records, correspondence, and related documents.
• Sort, open, read, direct, and distribute incoming mail and other documents, and draft replies to standard letters when needed.
• Process forms according to company procedures and ensure they are routed correctly.
• Schedule meetings, conferences, and travel arrangements for office staff, and help coordinate related logistics.
• Support department programs, projects, and ongoing processes as assigned.
• Purchase and distribute office supplies as required.
• Produce copies of letters and other printed documents.
• Assist recruiting activities by posting roles internally and externally, and by coordinating interview calendars and travel for executive candidates.
• Help with related tasks such as reconciliations, expense report preparation, invoicing, and annual budget preparation or consolidation.
• Provide guidance or informal training to Administrative Assistants when needed.

Education and experience

A high school diploma or equivalent is required, along with 2 to 4 years of relevant experience.

Required skills

• Advanced Microsoft Office proficiency
• Professional written communication
• Clear verbal communication
• Strong organization and follow-through
• High attention to detail
• Ability to work with office equipment and common business software

Additional information

This role is based in the Cincinnati Metropolitan Area and is a full-time onsite position.