Service Advisor

Job Overview

We are seeking an experienced Service Advisor to become a vital member of our Preston dealership team. This position serves as the main point of contact between customers and the workshop in the aftersales department, ensuring consistently outstanding customer service.

Key Responsibilities

• Managing all necessary paperwork efficiently.
• Maintaining a clean and organized workspace at all times.
• Keeping customers informed throughout the servicing and repair process of their vehicles.
• Handling payment processing and any related follow-up activities.

Candidate Requirements

• Previous experience in the automotive industry or in a service advisor role is essential.
• No formal qualifications are required.
• Proficient computer skills.
• Strong attention to detail.
• A proactive attitude with a passion for problem-solving and achieving daily goals.
• Excellent customer service abilities.
• Capability to perform well under pressure.

Compensation and Benefits

• Basic salary ranging from £25,500 to £27,000 annually depending on experience.
• Potential to earn up to £32,000 per year on target earnings (OTE) with an uncapped bonus scheme.
• Comprehensive training and development opportunities.
• Opportunities for career advancement.
• Company benefits package.
• Supportive and friendly team environment.

Additional Information

This is a permanent, full-time position based onsite at our Preston location.