Senior Manager, Group Corporate Communications

About the Role

The Senior Manager in Group Corporate Communications acts as the deputy to the Vice President and serves as the senior execution lead within the communications team. This pivotal position oversees shaping Fullerton Health's corporate reputation throughout Asia Pacific markets, crafts executive communications for senior leadership, and drives brand and corporate campaigns aligned with the Group's strategic direction. The role requires significant independent judgment and represents the communications function in fast-paced and critical situations.

Key Responsibilities

• Create speeches, talking points, briefing notes, Q&A materials, and thought leadership content for senior leaders across regional platforms and healthcare industry forums.
• Ensure a unified executive voice and narrative across various markets, aligning individual leader positioning with the Group’s overarching messaging framework.
• Prepare leadership personnel for prominent events such as media interviews, industry panels, roundtables, and governmental or institutional meetings.
• Plan and execute communication strategies for major corporate initiatives including mergers, acquisitions, partnerships, and joint press events across the region.
• Oversee all media relations tasks, including drafting press releases, conducting media monitoring and analysis, maintaining journalist relationships, and managing PR agencies.
• Act as an escalation point during crises by developing holding statements, communication response protocols, and stakeholder engagement strategies promptly.
• Support initiatives to maintain and enhance the Group’s reputation among internal and external stakeholders.
• Lead branding efforts such as corporate website redevelopment and video productions from concept through completion.
• Design and implement integrated corporate campaigns that effectively communicate business priorities through multiple channels.
• Collaborate with content and digital teams to ensure consistent brand governance across group and country-specific platforms.
• Promote communications governance within Fullerton Health’s operations in Singapore, Indonesia, the Philippines, Vietnam, and Papua New Guinea.
• Develop and maintain a communications network across countries to ensure local activities align with group narratives, tone, and brand standards.
• Manage external agencies including PR, branding, events, website, video, and design vendors, adhering to strategic goals, deadlines, and budgets.
• Provide mentorship and leadership to junior communications staff and interns, overseeing projects and ensuring quality deliverables.
• Represent the corporate communications function in cross-departmental and leadership meetings on strategic and operational topics.

Candidate Profile

• Possess a bachelor's degree in communications, journalism, public relations, or a related field.
• Have between 8 to 12 years of experience in corporate communications, public affairs, or public relations, including senior individual contributor or leadership roles.
• Preferred experience includes working across Asia Pacific markets, with additional advantages for candidates from healthcare, financial services, or regulated industries.
• Proven record managing executive communications and handling media relations at a group or headquarters level.

Essential Skills

• Exceptional writing skills and editorial judgment with the ability to produce polished executive materials under tight deadlines.
• Strong stakeholder management capabilities, demonstrating credibility with C-suite executives, regional leaders, and external collaborators.
• Effective crisis and issues management skills, remaining composed and decisive during high-pressure situations.
• Strong project leadership with the capacity to manage multiple concurrent initiatives spanning branding, media, digital platforms, and events.
• Ability to work autonomously while keeping senior leadership updated on strategic developments.

Preferred Qualifications

• Background in healthcare, financial services, or similarly regulated sectors.
• Proven ability to handle multiple projects simultaneously.

Additional Information

By applying for this position, candidates consent to Fullerton Health and its affiliates using their information for job suitability evaluation and consideration for other appropriate roles.