Senior GTM Strategy and Operations Manager

Position Overview

Seeking a seasoned Senior GTM Strategy and Operations Manager based in the United States to play a pivotal role in establishing the operational backbone for a swiftly expanding go-to-market organization. This position combines strategic foresight with hands-on management to foster scalable processes that support sustained revenue growth.

Key Responsibilities

• Manage core Channel Operations functions, becoming a dependable operational resource with a comprehensive understanding of go-to-market frameworks, systems, and partner networks.
• Collaborate with Channel leadership and multiple departments to shape and enhance long-term operational models and strategies.
• Lead partner program initiatives including deal registration, partner attribution, pricing strategies, territory/account governance, Rules of Engagement, and partner lifecycle management.
• Develop and implement scalable governance frameworks, processes, and reporting systems to simplify operations and enhance experiences for partners and sellers.
• Analyze complex business issues, convert findings into actionable recommendations, and balance short-term priorities with scalability goals.
• Foster strong cross-departmental relationships with Sales, Channel, Revenue Operations, Finance, Marketing, and Business Systems.
• Oversee initiatives throughout all phases from planning to execution, continuously tracking progress to boost operational efficiency.
• Create operational insights and reporting tools to facilitate informed decision-making and predictable revenue expansion.
• Serve dually as a strategic consultant and pragmatic executor, supporting leadership with insightful advice and hands-on assistance.

Candidate Profile

• Minimum 8 years of relevant experience in Revenue Operations, GTM Operations, Channel or Partner Operations, Strategy & Operations, or related roles within a B2B SaaS environment.
• Proven ability to balance strategic planning with operational execution, developing scalable business solutions informed by data.
• Experience designing and enhancing channel programs such as partner lifecycle management, deal registration, attribution, and territory governance.
• Strong business acumen with skill in transforming ambiguous challenges into clear strategies and measurable outcomes.
• Track record managing complex, cross-functional projects and influencing senior leadership.
• Excellent analytical, problem-solving, and data-driven decision-making capabilities.
• Collaborative experience with Business Systems and Analytics teams to build reporting and operational infrastructure.
• Proficiency with Salesforce and modern go-to-market technologies; familiarity with partner relationship management tools is advantageous.
• Preferably experience in Channel Sales or Account Management roles.
• Ability to excel in dynamic environments and develop new capabilities from the ground up.
• Strong interpersonal communication skills to engage effectively across all organizational levels.
• Authorized to work in the U.S. without requiring current or future employer sponsorship.
• Comfortable leveraging AI technologies to boost productivity, enhance decision-making, and increase operational impact.

Benefits

• Competitive salary package including equity options.
• Comprehensive medical, dental, and vision insurance with full premium coverage for employees on most plans.
• Generous 16-week paid parental leave for all new parents.
• Health and wellness stipends, and reimbursements for remote workspace, internet, and mobile phone usage.
• Commuter benefits available for employees working from specific office locations.
• Family planning support benefits.
• 401(k) plan with employer matching contributions and immediate vesting.
• Flexible paid time off policies alongside sick leave.
• 11 paid company holidays annually.
• Regular virtual team-building events, educational sessions, and company-wide gatherings.
• Access to a global working environment with multiple office locations across regions.