Sales Operations Executive

Overview

This role focuses on managing daily sales transactions and payment processing for a real estate company in Dubai. The executive ensures that customer payments are handled efficiently and accurately, supporting various financial and administrative processes.

Core Responsibilities

• Manage daily walk-in customer transactions, ensuring efficient service delivery.
• Handle all types of incoming payments such as cash, checks, and electronic transfers related to property sales, installment plans, and fees including NOC, late payment, RERA, and title deed charges.
• Verify payment accuracy and update customer accounts accordingly.
• Conduct Know Your Customer (KYC) verifications using official systems and maintain detailed documentation.
• Perform daily payment reconciliation, prepare and post receipts, and resolve discrepancies as they occur.
• Manage large volumes of cash and provide regular reports on cash and banking activities.
• Keep accurate records for postdated and security deposit checks, ensuring secure storage and tracking.
• Prepare and submit deposit slips and ensure timely delivery to finance for banking.
• Assist with sales report preparation, tracking payment status, and updating CRM data.
• Operate POS systems across multiple projects to process and track transactions accurately.
• Generate comprehensive daily, weekly, and monthly financial reports on sales, payments, and outstanding balances for management review.
• Perform account reconciliations to guarantee accurate recording of sales and payments.
• Oversee daily cashiering and sales operations to coordinate effectively between sales, finance, and project management teams.

Qualifications and Skills

• Possess a Bachelor's degree or have completed Intermediate Institute education.
• Have between 1 to 3 years of experience in sales administrative operations.
• Demonstrate strong organizational and multitasking abilities.
• Exhibit excellent interpersonal and communication skills.
• Be proficient in MS Office applications including Excel, Word, and PowerPoint.
• Experience with CRM systems such as Salesforce is required.