Room Attendant

Company Overview

Mondrian Doha is positioned as a lively hospitality destination known for its energetic social atmosphere, celebrations, events, and business gatherings. The property spans multiple food and nightlife venues across eight different locations, making it a distinctive presence in the region.

Role Summary

This position reports through the Executive Housekeeper, or another manager appointed by the hotel, and is responsible for keeping guest rooms and adjoining areas spotless, orderly, and maintained to the standards expected by the property.

Key Duties

• Clean and maintain guest bedrooms, bathrooms, and connected areas in line with the hotel’s hygiene and presentation standards.
• Change bed linen every day, smooth out creases, dust furniture, fully clean bathrooms, restock guest amenities and stationery, and vacuum all rooms thoroughly.
• Document rooms serviced on the worksheet and note any rooms that could not be completed.
• Make sure VIP amenities are replenished each day.
• Support Floor Supervisors by watering and replacing flowers and plants in guest rooms when required.
• Remove rubbish and used linen in the correct manner.
• Use and store cleaning materials properly, keep equipment in working condition, and report any defects without delay.
• Maintain a polite, respectful relationship with guests and respond to their requests and questions.
• Address guest complaints quickly and follow through appropriately, escalating when needed.
• Adhere to key control procedures and remain accountable for the keys assigned.
• Immediately submit all lost property to the Director of Housekeeping and follow hotel procedures.
• Assist with stock counts when needed.
• Support special cleaning assignments as required.
• Handle hotel linen according to housekeeping standards.
• Protect and manage guest belongings carefully and correctly.
• Report damage to bedding, curtains, blinds, and other soft furnishings to the Floor Supervisor.
• Notify the Floor Supervisor of rooms that should not be serviced, including “Do Not Disturb” or double-locked rooms.
• Report shortages in linen, supplies, or equipment to the Floor Housekeeper.
• Complete special assignments and any other reasonable tasks requested by the department head or hotel management.

Additional Information

This is a full-time onsite role based in the Doha Metropolitan Area. The vacancy does not mention a salary, stipend, start date, duration, or application deadline.