Retail Store Manager - Rouse Hill

About Spendless Shoes

Spendless Shoes is Australia's leading footwear retailer with over 200 stores and more than 1,000 team members, serving millions of customers over the past 30 years. Known as 'The World’s Friendliest Shoe People,' the company offers a diverse selection of styles for the entire family.

Role Overview

The role of Store Manager at Spendless Shoes centers on guiding and developing the store team, driving sales growth, managing inventory rotation, and maintaining excellent customer service standards to uphold the brand's friendly reputation.

Key Responsibilities

• Embody the Spendless brand values daily in all operations.
• Ensure exemplary customer care by adhering to the company's 4Cs commitment.
• Meet or exceed store sales targets and financial objectives.
• Coach, train, and empower store team members to perform at their best.
• Deliver outstanding customer service experiences consistently.
• Maintain high merchandising and store presentation standards.
• Seamlessly integrate digital customer engagement within the store experience.
• Lead the team with enthusiasm, aligning with Spendless's core values.

Qualifications and Attributes

• Experience in retail, hospitality, or sales environments.
• Strong leadership abilities to mentor and manage your team effectively.
• Proficient in stock management and visual merchandising techniques.
• Good understanding of sales budgets, KPIs, and financial controls.
• Knowledge of staff rostering, wage management, and performance monitoring.
• Excellent adaptable communication and interpersonal skills.
• Dedicated to delivering superior customer service.
• Ability to thrive in a dynamic and fast-paced setting.
• Highly motivated, confident, and passionate about retail success.
• Genuine interest in fashion footwear and customer trends.

Perks and Benefits

• Opportunity for career growth and advancement within the company.
• Attractive incentive program with earnings up to $9,000.
• Competitive 50% discount on staff purchases.
• Complimentary shoes upon joining the company.
• Supportive, inclusive, and respectful workplace culture.
• Employee referral program encouraging team expansion.
• Flexible rosters promoting work-life balance.
• Welcome gift upon commencement to celebrate joining the team.

Additional Information

Spendless Shoes values diversity and inclusivity and encourages applicants who may not meet every single qualification listed but demonstrate enthusiasm and willingness to contribute. Confidentiality is assured throughout the hiring process.