Recruiter

About TransWest

TransWest facilitates transportation for people to work, school, and recreational activities via shuttles, buses, charters, and valet services. The company collaborates with leading corporations to develop tailored transportation and hospitality solutions, focusing on reducing stress and enhancing the customer experience.

Role Overview

The Recruiter will manage the end-to-end hiring process, including sourcing candidates, maintaining recruitment records, and ensuring a superior candidate experience aligned with TransWest's values. The position is based in Seattle's SODO area with occasional travel to Everett and Redmond facilities.

Compensation and Benefits

• Hourly wage between $32 and $36
• Comprehensive medical, dental, vision, and life insurance coverage
• 401(k) plan with employer matching contributions
• Annual salary increments
• Holiday pay
• Generous paid time off starting at 80 hours annually, increasing with tenure

Primary Responsibilities

• Identify and attract qualified candidates using online platforms, referrals, and direct outreach, especially for transportation and support roles
• Screen resumes to match candidate qualifications and company values
• Conduct structured phone interviews assessing skills, motivation, reliability, and interpersonal compatibility
• Evaluate professionalism, communication skills, and dependability
• Coordinate interview scheduling and maintain clear communication among stakeholders
• Organize Driver Road Tests and manage subsequent follow-up
• Maintain recruitment trackers for onboarding progress, interview schedules, and referral programs
• Manage candidate records in Paycom HRIS and oversee onboarding steps
• Initiate and track background checks including criminal, motor vehicle records, and drug tests
• Ensure completion and accuracy of compliance documentation, coordinating with compliance departments
• Extend employment offers with clarity and enthusiasm regarding role and benefits
• Guide new hires through paperwork and onboarding, serving as primary contact until orientation
• Support orientation sessions and initial onboarding activities
• Collaborate with HR, Safety, and Operations teams to ensure smooth transition from hiring to start date
• Keep the applicant tracking system current with statuses, notes, and reports
• Recommend and implement improvements in hiring and onboarding processes
• Embody and promote TransWest’s culture and values throughout the candidate experience
• Stay informed about organizational structure, company policies, and employment law compliance
• Perform other duties as assigned

Key Competencies & Skills

• Strong verbal and written communication abilities
• High attention to detail and excellent organizational skills
• Talent evaluation based on skills and cultural fit
• Commitment to delivering positive candidate experiences
• Self-driven with excellent follow-through capabilities
• Adaptability to fast-paced work environments
• Proficiency in HR information systems, especially ATS and Paycom
• Familiarity with hiring compliance and documentation procedures

Minimum Qualifications

• At least one year of experience in talent acquisition or human resources, or an associate’s/bachelor’s degree or certificate in HR or related field
• Transportation industry experience is preferred
• Proficiency with Microsoft Office Suite
• Strong interpersonal skills with a customer service orientation
• Preferred knowledge of Department of Transportation regulations, background check processes, and drug testing protocols
• Proficient English communication skills
• Ability to work independently and accept direction

Company Culture

TransWest fosters a close-knit team environment with social events such as summer barbecues, holiday celebrations, games, and contests held at bus yards and the office.

Diversity, Equity, Inclusion, and Belonging

Committed to building a diverse and inclusive workforce, TransWest encourages collaboration among individuals from various backgrounds and experiences. The company emphasizes growth, reliability, safety, and caring for clients and colleagues, continuously evolving its DEI efforts by engaging with employees and community partners.