Protective Services Officer II

Role overview

This position sits within a 24/7 protective services team that helps maintain safety and security for patients, visitors, and staff across Alberta Health Services facilities. The role is part of an integrated, patient- and family-centred approach alongside clinical teams, with strong emphasis on customer service. As the facility’s law-enforcement and disaster-response function, the team applies relevant federal, provincial, and municipal legislation and policies to support access to healthcare in a safe environment.

The position also involves working with a wide range of populations, including individuals with specialized needs. AHS notes a Remote Retention Allowance of up to $3,000 annually. This allowance is non-pensionable and is paid hourly for all hours compensated at the base rate.

Key responsibilities

You will be responsible for delivering security and protective services across patients, visitors, staff, and AHS property. The work includes monitoring, preventing, and intervening in violence-related situations; enforcing applicable laws and regulations; preventing asset loss; conducting internal investigations; preparing court documentation; securing evidence; assessing risks and identifying hazards; and carrying out arrests, apprehensions, and detentions when required. The role also serves as a first responder to critical incidents.

In addition, you will support facility teams with security and safety practices, help review and suggest policy improvements, and build strong public relations through constructive relationships with internal and external stakeholders.

Position details

• Classification: Protective Services Officer II
• Union: AUPE GSS Unit
• Program: Protective Services
• Primary location: Grande Prairie Northern Add Ct
• Location details: As per location
• Multi-site: Yes
• FTE: 1.00
• Employee class: Regular Full Time
• Hours per shift: 12
• Length of shift cycle: 8 weeks
• Shifts per cycle: 26
• Shift pattern: 4 on / 4 off, with days, evenings, nights, weekends, and on-call coverage
• Days off: As per rotation
• Vehicle requirement: Driver’s licence; vehicle provided
• Posting end date: 17-JUL-2026
• Date available: 11-SEP-2026

Compensation and allowance

The posted pay range is $40.15 to $45.99 per hour. A remote retention allowance is also available up to a yearly maximum of $3,000, paid hourly and not pensionable.

Required qualifications

• High school diploma or an equivalent credential
• Current or eligible status for appointment as a Community Peace Officer with public enforcement duties, as determined by the Province of Alberta / Solicitor General
• Successful completion of the Alberta Health Services or Alberta Justice and Solicitor General Community Peace Officer Induction Training Program (6 weeks)
• Valid Class 5 non-GDL driver’s licence
• Valid Physical Abilities Requirement Evaluation (P.A.R.E.) completed in under 4:45 minutes within 6 months before start date

Preferred background

• At least 2 years of relevant experience, or a related degree or diploma
• Experience in uniformed public service or emergency-response roles such as military, forestry, park ranger, corrections, or peace officer work
• CPI Non-violent Crisis Intervention training
• Pressure Point Control Tactic certification
• Experience in a healthcare environment
• Current First Aid and CPR Level C with AED certification

Additional notes

No extra required qualifications were specified beyond the standard requirements listed above.