Product Manager, LIVE Safety Strategy

About the Team

The Platform Responsibility team pioneers revolutionary content safety innovations by heavily integrating artificial intelligence. They develop cutting-edge infrastructure utilizing advanced large language models (LLMs) to transform risk detection and governance. By building robust data pipelines and embedding AI into fundamental decision-making processes, the team achieves exponential improvements in efficiency and accuracy. Positioned at the crossroads of scalable technology and engineering, the team supports global business expansion while underpinning user trust worldwide.

Key Responsibilities

• Design and drive safety strategy products specifically for TikTok Live, gaining comprehensive understanding of risks like content violations, scams, minor protections, and hazardous behaviors such as distracted driving.
• Convert intricate safety control demands into straightforward product logic and system functionalities, managing the complete product cycle including algorithm-based interception, human moderation, and user education/appeals.
• Develop and refine core live safety metrics, utilizing extensive data analysis and user feedback to monitor strategy effectiveness (e.g., recall, precision, disturbance rates) and apply continuous optimizations through A/B testing and related techniques.
• Act as a central coordinator collaborating with global operations, legal, PR, algorithms, and engineering teams to successfully deliver expansive, cross-functional initiatives.
• Stay updated on worldwide policy, regulatory, and cultural shifts to ensure compliance and adapt safety strategies appropriately to local requirements and cultural norms.

Candidate Qualifications

• Bachelor’s degree or higher qualification.
• At least three years’ experience in internet product strategy, risk control, Trust & Safety, or content moderation governance.
• Strong expertise in AI and LLM technologies, especially their application in risk management and content regulation within live safety domains.
• Proficient with data analytics including SQL, A/B testing, and capable of deriving insights from extensive datasets to detect fraud patterns and violation nuances.
• Excellent skills in cross-cultural communication, collaboration, and project leadership within complex matrix organizations.

Preferred Experience

• Background in live streaming risk mitigation or international safety compliance frameworks is advantageous.
• Experience implementing AI/LLM strategies in practical scenarios is highly desirable.

Additional Information

TikTok is a premier short-form mobile video platform, dedicated to cultivating creativity and joy globally. The company embraces curiosity, humility, resilience, and an "Always Day 1" mindset to foster innovation within a diverse, global team environment committed to inclusive values.