Prison Support Worker - HMP Isle of Wight

Role Overview

Join the team at HMP Isle of Wight as an Operational Support Grade (OSG), playing a vital role in the smooth daily operation of a busy prison. Your duties will be broad, encompassing responsibilities such as managing security checks at the entrance, handling deliveries, supervising visitors, as well as monitoring phone calls and CCTV. The position combines administrative tasks with physical activities including lifting, carrying, and escorting vehicles around the prison grounds.

Driving and Shifts

Driving forms a key component of this role, therefore possessing a full, valid UK Driving Licence is essential. The working hours are varied, including night and weekend shifts to ensure continuous operation.

Who We're Looking For

There are no formal qualification requirements for this position. However, successful candidates will be effective communicators who remain calm under pressure. Strong judgment, sound common sense, and teamwork abilities are critical for thriving in this dynamic environment.

Opportunities and Impact

This role offers insight into prison operations and presents pathways for career advancement, including potential progression into prison officer roles through a dedicated conversion scheme. While contact with inmates is generally limited, occasional interaction may occur depending on the setting.

Compensation and Benefits

The salary for this role is 29,432 annually. The benefits package includes 25 days' annual leave increasing to 30 days after ten years, nine additional bank and public holidays, enrolment in a paid Level 2 apprenticeship in customer service, access to the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.