People Technology & Analytics Manager

Role Overview

We are seeking a People Technology & Analytics Manager to develop and scale the technology infrastructure, data, and analytics capabilities within the People & Culture function at Snoonu Group. As the company expands across markets, the workforce and systems complexity increases, and this position plays a critical role in ensuring the technology ecosystem supports growth while enabling insightful, data-driven talent decisions.

Key Responsibilities

• Manage and evolve the roadmap for Snoonu's People technology platforms, maintaining scalable systems that adapt to business expansion.
• Oversee the maintenance, optimization, and configuration of core HR systems and related technologies.
• Automate and simplify People & Culture processes to reduce manual work and enhance user experience for employees and managers.
• Collaborate with Technology teams and vendors on system integrations, architecture, upgrades, and troubleshooting.
• Define standards for system ownership, data governance, quality, access, and maintain thorough documentation.
• Evaluate new People Technology solutions with a focus on scalability, integration, and return on investment.
• Integrate new entities, countries, or organizational structures smoothly into the technology ecosystem.
• Build the organization’s People Analytics capabilities by establishing consistent data structures, governance, and analytical methodologies.
• Work with People & Culture leaders to clarify the talent-related questions analytics should address beyond basic reporting.
• Develop frameworks for analyzing workforce composition, organizational health, hiring, retention, performance, succession planning, cost, and more.
• Combine people data with financial and operational metrics to reveal relationships between talent management and business outcomes.
• Present complex workforce data as clear insights and actionable recommendations to leadership.
• Lay the groundwork for advanced, predictive analytics on workforce trends.
• Partner with Finance, Strategy, and business leaders to strengthen workforce planning, headcount governance, and scenario modelling.
• Support strategic workforce decisions including organizational design, restructuring, expansion, mergers & acquisitions, and talent investments with analytical insights.
• Serve as the liaison between People & Culture and technical/data teams, translating requirements into scalable technology and analytics solutions.
• Collaborate with Business Intelligence to define data needs, architecture, and visualization while keeping People & Culture in control of business questions.
• Engage with Finance to align workforce data, payroll, and budgets effectively.
• Develop data literacy within People & Culture, fostering evidence-driven decision making.

Required Experience & Skills

• At least 7 years in People Analytics, HR Technology, HRIS, workforce analytics or related fields, with significant involvement in both technology and analytics.
• Proven experience implementing, optimizing, or scaling HR technology platforms.
• Strong knowledge of People data models, HR metrics, data governance, and workforce analytics methodologies.
• Capable of translating complex, ambiguous talent-related questions into well-defined analytical problems.
• Comfortable working cross-functionally with teams such as Business Intelligence, Finance, Technology, Strategy, and HR.
• Analytical mindset that goes beyond reporting to provide diagnosis, interpretation, and recommendations.
• Understanding of workforce planning, organizational metrics, talent acquisition, retention, performance, and other key HR domains.
• Experience working within high-growth organizations operating across multiple markets is highly preferred.
• Excellent stakeholder management and communication skills, with the ability to explain technical concepts to non-technical leaders.
• Adaptability to develop foundational systems in evolving and dynamic environments.

Preferred Qualifications

• Knowledge of SQL, Business Intelligence tools, HRIS integrations/APIs, data modelling, automation, or statistical analysis is advantageous, though not primarily a dashboard developer or data engineer role.
• Ability to design ecosystems, identify correct questions, set proper structures, and coordinate stakeholders in technology and analytics domains.

Company Overview

Snoonu is Qatar’s homegrown Super App providing fast delivery, shopping, and more, all integrated in one platform. We are driven by innovation, technology, and a diverse global team with ambitions to lead regional digital transformation.

Work Culture & Values

• Customer-Centric: Prioritizing customer needs in every action.
• Integrity: Acting with honesty, ethics, and trustworthiness.
• Curiosity & Creativity: Continuously innovating for lasting impact.
• Ownership & Leadership: Leading by example and embracing accountability.
• Efficiency & Results: Achieving more by working smarter.
• Collaboration: Valuing teamwork and collective strength.
• Execution: Turning ideas into reality and overcoming challenges.

Perks and Benefits

• Work with a global team and cross-cultural collaboration.
• Learning and development budgets with access to courses and tools to support growth.
• Autonomy in work, encouraging ownership over tasks and career paths.
• Flexible time off policies focusing on wellness and recharging.
• Agile work environment that applies Scrum methodologies across functions.
• Certification as a Great Place to Work® reflecting inclusive and supportive culture.
• ISO 9001:2015 and ISO 45001:2018 certifications ensuring quality and workplace safety.
• Commitment to sustainability and community engagement through CSR initiatives.
• Dedication to diversity and equal opportunity employment.