People Operations Administrator

Role overview

BOYLE Sports is seeking a People Operations Administrator to support the smooth running of HR administration, employee lifecycle activity, systems maintenance, and reporting across the organisation. This position sits within a busy, fast-moving environment and is responsible for keeping employee information accurate, helping with compliance tasks, coordinating onboarding and offboarding, assisting with payroll-related administration, and providing a dependable service to employees, managers, and the wider People team.

The role also serves as a first point of contact for queries from employees and managers. In addition, it contributes to broader People projects, workflow improvements, reporting needs, and HR systems work across several business areas and jurisdictions.

The successful candidate will work closely with People Business Partners, Payroll, Talent Acquisition, Learning & Development, Reward, Operations, and line managers to help maintain efficient and compliant people processes across the company.

Reporting line and location

Location: Dundalk HQ, Dundalk, County Louth, Ireland. The role is described as hybrid in the source information. Reports to: People Operations Manager.

Key responsibilities

• Manage employee records within HR systems, ensuring information remains accurate, secure, and aligned with GDPR requirements.
• Handle administration across the employee journey, including onboarding, contract changes, transfers, and exit processes.
• Prepare new starter paperwork, coordinate system access/setup, and support the onboarding process end to end.
• Provide administrative support for payroll-impacting people processes such as employee updates, absence records, benefits administration, and people data reporting.
• Track and administer annual leave, sickness absence, maternity leave, and other leave-related processes.
• Create, maintain, and analyse HR reports and people metrics to meet operational and business needs.
• Assist employees and managers with HR systems questions and general process guidance.
• Support compliance administration, including right-to-work checks, probation monitoring, policy acknowledgements, and employee file management.
• Help administer employee benefits such as pension, healthcare, and death-in-service arrangements.
• Maintain and improve People Operations trackers, workflows, and administrative processes.
• Support HR audits, compliance reviews, and reporting activity when needed.
• Contribute to HR systems implementation, testing, process refinement, and enhancement projects.
• Assist the wider People team with employee relations administration, organisational change, restructures, and other business projects as required.
• Develop productive working relationships with managers and stakeholders across different business functions.
• Deliver a professional, responsive, and employee-centred service across all People Operations activity.

Requirements

• Prior experience in a busy HR, People Operations, or HR administration setting is advantageous.
• Strong organisation and administrative ability, with the capacity to manage several priorities in a fast-paced environment.
• High levels of accuracy and attention to detail, especially when handling employee information and reporting.
• Experience with HR systems and reporting tools is desirable.
• Good communication and stakeholder management skills.
• Ability to manage confidential and sensitive information with discretion and professionalism.
• Understanding of HR processes and employment legislation is preferred.
• Strong Microsoft Office skills, particularly in Excel and reporting tools, are preferred.
• Ability to work effectively with colleagues across teams and functions.
• Experience supporting payroll or benefits administration would be an advantage.
• Previous work in a multi-site or operational business environment would be beneficial.

Company overview

BOYLE Sports is an international sports betting and gaming business with a large online presence and retail estate. Founded by John Boyle in 1982, the Irish family-owned company has grown into Ireland’s largest independently owned bookmaker and operates more than 390 shops across Ireland and the UK. Head office is based on the outskirts of Dundalk in the Republic of Ireland, and the business employs over 2,700 people across Ireland, the UK, and Gibraltar.

The company promotes a customer-first approach and delivers a betting and gaming experience focused on bringing customers closer to the action. Its sponsorship portfolio includes West Ham United Football Club, along with major sporting events such as the Irish Grand National, the Irish Greyhound Derby, and the World Grand Prix of Darts.

Additional information

This role is part of a complex, multi-jurisdiction operational environment and involves coordination across several internal teams and business areas. The source did not state salary, benefits, number of vacancies, application deadline, start date, or experience range.