Patient Recruiter

About Rovia Clinical Research

Rovia Clinical Research is committed to advancing innovative treatments that enhance patient health within local communities. We prioritize building an inclusive and supportive work environment that encourages career growth and values every team member. Our core principles include People First, Humility, Integrity, One Team, and Results Accountability.

Position Overview

The Clinical Research Patient Recruiter plays a crucial role in identifying and enlisting candidates for clinical studies by conducting pre-screenings, patient outreach, and aligning potential subjects with study protocols.

Primary Duties

• Thoroughly reviews Rovia’s study protocols, including eligibility criteria like diagnoses, medical terms, and medication history.
• Performs pre-screening on patient records to ensure appropriate study placement.
• Matches potential participants to current or upcoming trials according to study needs.
• Makes outbound recruitment calls, answers incoming patient inquiries, and schedules research appointments.
• Delivers outstanding customer service to prospective subjects.
• Records and updates patient status and outcomes in the Clinical Conductor database, including follow-up information.
• Updates medical histories and medication details within the database via chart reviews and phone conversations.
• Monitors and documents trends in patient participation or refusal in clinical trials.
• Manages the creation and scheduling of IRB-approved social media posts and email campaigns related to ongoing studies.
• Designs recruitment collateral such as flyers and brochures.
• Completes other relevant responsibilities as needed.

Required Skills and Abilities

• Exceptional communication and interpersonal skills.
• Strong organizational capabilities.
• Competence with Microsoft Office suite.
• Fluent in English, with Spanish language skills desirable.
• Familiarity with graphic design platforms like Canva.
• Maintains strict confidentiality.
• Establishes rapport with patients via telephone.
• Experienced in using social media platforms for recruitment, including Facebook, Instagram, and Twitter.

Qualifications

• Minimum education: high school diploma; bachelor's degree preferred.
• Previous experience in clinical research patient recruitment is mandatory.