Partner Success Consultant - Commerce

About the Role

Hopper Technology Solutions (HTS) is building the next generation of B2B travel commerce. Its platform helps global banks, airlines, and loyalty programs launch high-quality travel booking experiences powered by Hopper’s inventory, products, and AI-led personalization. As a Partner Success Consultant, you will collaborate with senior leaders across a worldwide partner portfolio to accelerate growth through consulting, platform optimization, and strategic execution. The role blends partner strategy, product insight, data analysis, and hands-on delivery to help partners get the most value from the HTS Commerce platform.

What You’ll Do

• Design and run growth plans that improve revenue, conversions, and engagement across travel offerings, including loyalty, pricing, merchandising, and marketing.
• Facilitate executive business reviews with senior and C-suite stakeholders, turning partner objectives into structured plans with measurable results.
• Act as the main strategic contact for assigned partners, developing trusted relationships and keeping priorities aligned with performance goals.
• Use platform data to spot gaps and growth opportunities, then shape and advocate for initiatives that improve outcomes.
• Convert partner business needs into scalable product requests, partnering closely with product and engineering teams to shape priorities and guide the roadmap.
• Provide analysis-backed recommendations that support executive decision-making.
• Work directly with partner teams on site when necessary to align strategy, execution, and delivery.
• Lead onboarding for new partners on the HTS Commerce platform and help them reach value quickly.
• Track partner health indicators, surface risks early, and help resolve issues before they affect results.
• Create repeatable playbooks, frameworks, and best practices that can be rolled out across the global partner network.

What We’re Looking For

• Background in consulting, strategic partnerships, or partner success in technology, travel, or e-commerce.
• Demonstrated ability to influence senior executives and drive measurable business impact.
• Strong analytical ability with the skill to turn complex data into practical strategy and next steps.
• Excellent communication skills and a polished executive presence for high-stakes conversations.
• A strategic, execution-oriented approach with the flexibility to work effectively in a fast-moving environment.
• Prior exposure to travel, e-commerce, or SaaS is considered a strong advantage.

Perks and Benefits

• Competitive pay with pre-IPO equity upside at a well-funded company.
• Unlimited paid time off.
• Carrot Cash travel stipend.
• On-demand access to coworking space through FlexDesk plus a work-from-home stipend.
• Very generous parental leave, above typical industry levels.
• Entrepreneurial culture that encourages bold thinking and measured risk-taking.
• Direct communication with leadership and management.
• Small, agile teams with high impact.
• 100% employer-paid medical, dental, and vision coverage for employees.
• Disability and life insurance coverage.
• Health Reimbursement Account (HRA).
• DCA/FSA options and access to a 401(k) plan.

About Hopper

Hopper’s mission is to become the world’s leading travel platform, spanning its consumer app, website, and B2B arm, Hopper Technology Solutions (HTS). The company combines large-scale data and machine learning with travel and fintech products designed to give travelers more transparency, flexibility, and savings. Its platform has reached hundreds of millions of travelers worldwide, and the Hopper app has been downloaded more than 120 million times. Hopper has grown beyond its consumer brand into a travel fintech provider, commerce platform, and global travel agency supporting some of the world’s largest companies through its B2B offerings.

Through HTS, Hopper helps partners strengthen their direct channels by integrating fintech products or powering full travel booking portals. Partners include major brands such as Capital One, Nubank, Air Canada, Uber, CommBank, and Flair Airlines. HTS now represents more than 75% of the business.

Compensation

The compensation range for this role is $250,000 to $300,000.

Additional Information

This is a full-time onsite role based in Austin, TX. The posting does not specify a required degree, application deadline, number of openings, or immediate start date.