Office Manager (w/m/x/d) - Front Desk

About the Company

MILES is Germany’s largest independent car-sharing provider, with a mission centered on urban mobility that is shared, sustainable, and accessible to everyone. The headquarters in Berlin-Charlottenburg serves as the operational core of the company, and the team is looking for someone to ensure smooth day-to-day office operations with strong structure, composure, and a high level of ownership.

This role is based at the office in Berlin and is not available in a hybrid format.

Role Overview

As the first point of contact for external guests, you will welcome visitors warmly and help create a positive first impression. You will take charge of front desk and office coordination tasks while keeping the workplace organized, efficient, and well prepared for the team.

Key Responsibilities

• Handle incoming and outgoing mail as well as parcel logistics, acting as the central coordinator for a high-volume flow of deliveries tied to the company’s fleet business.
• Oversee office supplies and inventory, including ordering stationery, beverages, snacks, and other essentials, while staying on top of stock levels.
• Start the day with an office walk-through to make sure everything is available and in good order.
• Spot maintenance needs or improvement opportunities early and coordinate external vendors, technicians, or tradespeople as needed.
• Continuously improve office processes and bring in your own ideas for organizing and shaping everyday office life.
• Use internal systems and tools such as Slack, Notion, and administrative software to keep workflows organized and connected across the company.
• Support the HR team with events, projects, and initiatives that make the office environment more engaging and enjoyable.

What We’re Looking For

• A self-directed working style and the ability to manage your own area with confidence and initiative.
• Strong organizational ability, excellent attention to detail, and the capacity to keep track of several tasks at once.
• A proactive mindset with the ability to notice what needs attention and take action without waiting for instructions.
• A good sense for workplace atmosphere and what people need to feel comfortable in a modern office.
• Comfort with digital tools and software for planning, organizing, and completing tasks efficiently.
• Fluency in German at C1 level and secure English communication skills, as the headquarters works in an international environment.

Benefits

• Company pension plan to support long-term financial security.
• Choice between monthly MILES credits or a Deutschlandticket.
• Subsidized Urban Sports Club membership for physical and mental wellbeing.
• Access to corporate discounts from more than 1,500 providers, including sneakers, theater tickets, and more.
• A social impact approach, with part of revenue invested in regional and community-focused projects.

About MILES

MILES promotes a mobility model built on sharing, sustainability, and access for all. Beyond car sharing, the company also offers car subscriptions and works to reduce private car ownership, ease traffic, and contribute positively to urban life. The team is diverse, bringing together people from more than 80 countries with a wide range of backgrounds and ideas.

Values

The company culture is shaped by its core values: passion, ownership, resourcefulness, curiosity, support, and empathy.

Nice to Know

If you do not yet have a MILES account, you can use the code JOINUS15 to receive €15 starting credit when registering for the first time.