National Service Personnel

About First National Bank Ghana

First National Bank Ghana, known as the home of the #Changeables, is committed to delivering innovative products and services through a team of diverse and talented banking professionals dedicated to continuous learning and effective change.

Role Overview

As a National Service Personnel, you will gain practical on-the-job experience by engaging in various business functions. Your involvement will include attending meetings, shadowing staff to understand operational workflows, and contributing to tasks such as research, analysis, administrative support, process improvement, sales, and project activities that add measurable value to the business.

Primary Responsibilities

• Exceed customer expectations by delivering proactive and innovative service solutions.
• Plan and execute responsibilities efficiently, ensuring timely reporting and updates on assigned tasks.
• Contribute actively to the business innovation process, aligning efforts with set objectives.
• Engage in knowledge sharing and cross-functional projects to broaden skill sets and support career development.
• Complete training assignments according to the graduate development plan to enhance competencies.
• Attend training sessions to build skills and improve performance.
• Commit to self-driven development to consistently increase professional capabilities.
• Embody and demonstrate the core values upheld by the organization in all professional interactions.

Additional Information

Applications must be submitted before August 25, 2026, as submissions on or after this date will not be accepted.

All hiring decisions will conform to FirstRand Group’s Employment Equity plan. The bank encourages applications from individuals with disabilities who can voluntarily disclose their status; confidentiality will be maintained except where disclosure is legally mandated.