Merchant Acquisition & Success Executive

About Amaken

Amaken is an innovative restaurant platform designed to help diners select venues based on mood, atmosphere, occasion, and overall experience, rather than just availability. The platform aims to boost restaurants' visibility, reservations, and engagement through curated discovery, instant booking, seasonal promotions, and insightful performance analytics. Currently, Amaken is rapidly expanding across Qatar and seeks a savvy, networked sales executive with deep understanding and connections in the food and beverage (F&B) industry.

Role Overview

The Success Executive will lead efforts to onboard fine dining and casual dining restaurants throughout Qatar onto the Amaken platform. This role is highly relationship-oriented and requires a strong connection to hospitality professionals, with an emphasis on selling value rather than discounting. Responsibilities span the full sales lifecycle, from prospecting through demos, contract closing, and early customer relationship management.

Key Responsibilities

• Identify, reach out to, and enroll fine dining and casual dining establishments across Qatar.
• Utilize existing F&B networks to promote swift adoption of the platform.
• Deliver both in-person and virtual demonstrations of Amaken's offerings to owners, general managers, and F&B directors.
• Effectively communicate the benefits of Amaken including enhanced visibility, increased reservations, timely offers, and improved diner engagement.
• Negotiate and finalize deals to meet monthly targets related to onboarding and revenue.
• Develop long-lasting relationships as the primary contact during onboarding and initial usage phases.
• Gather and report market feedback to inform product development and leadership decisions.
• Monitor competitive activity from other reservation platforms, POS vendors, and delivery services.
• Identify opportunities for upselling and partnerships.
• Represent Amaken at industry events and restaurant openings with professionalism.

Required Experience & Profile

• 3 to 4 years of sales or business development experience within the hospitality or F&B sector.
• Strong existing connections with fine dining and casual dining restaurants, as well as restaurant groups and hospitality operators based in Qatar.
• Demonstrated success selling B2B solutions specifically targeting restaurants.
• Experience working with restaurant POS companies or food delivery platforms such as Talabat, Rafeeq, Snoonu, or similar.
• Excellent negotiation, presentation, and deal-closing capabilities.
• Comfortable conducting field sales and engaging in face-to-face meetings.

Preferred Qualifications

• Experience in launching or expanding new platforms or products.
• Knowledge of restaurant operations including reservations, table management, or promotional activities.
• Proficiency in Arabic is advantageous; English is required.

Personality & Fit

• Well-connected and respected within the F&B community.
• Confident, persuasive, and skilled at nurturing relationships.
• Commercially astute, understanding restaurant profitability drivers.
• Self-motivated, organized, and driven to meet objectives.
• Aptitude for thriving in a dynamic startup setting.

Compensation and Benefits

• Competitive base salary complemented by an uncapped commission structure.
• Opportunity to contribute to a high-profile platform launch within Qatar.
• Direct access to founders and key leadership.
• Potential for career advancement as Amaken grows regionally.