Merchandise Service Associate (MSA)

About RONA

At RONA, our team members are inspired daily by their passion for helping customers complete their projects. We proudly operate and service corporate and affiliated dealer stores under the RONA+, RONA, and Dick’s Lumber banners, offering a wide range of products and store formats to serve both DIY enthusiasts and professional contractors.

We value our employees' talents and provide an environment where your work and ideas help build a thriving organization. Your input is always respected and you'll find plenty of opportunities to advance your career and enhance your unique skill set.

Benefits

• An inclusive and safe workplace culture
• Promotion of work-life balance
• Exclusive discounts for employees
• Benefits including insurance (subject to specific conditions) and annual salary reviews
• Access to GreenShield+ telemedicine, featuring virtual healthcare and pharmacy consultations
• Potential for career progression within the company
• Community involvement by the employer
• Team collaboration with continuous training
• Comprehensive onboarding training programs
• Student incentive initiatives
• Additional perks beyond those listed

Role Overview

Join RONA as a key contributor responsible for enhancing product displays, maintaining compliance with visual merchandising standards, and ensuring an excellent shopping experience for customers. This role offers continuous skill development and engaging challenges within a fast-paced retail environment.

Key Responsibilities

• Construct and take down display setups based on seasonal trends, new merchandise deliveries, and inventory status
• Verify that displayed merchandise aligns with planograms and visual presentation guidelines
• Stock inventory above the bay shelves and ensure all price tags are accurate and product fronts are tidy
• Welcome customers courteously and direct them to in-store specialists for detailed assistance
• Maintain store cleanliness and organization, ensuring easy product accessibility and smooth customer navigation throughout aisles
• Carry out other duties supporting efficient store operations

Candidate Requirements

• Familiarity with essential hand tools, power drills, and saws preferred
• Competent in task prioritization
• Physically able to move heavy items using proper equipment
• Forklift operating experience is an advantage
• Comfortable using web-based computer systems to complete tasks
• Basic math skills including addition and subtraction
• Availability to work Monday through Friday, 6:00 a.m. to 3:00 p.m.

Additional Information

If you require accommodations for an interview or assessment, please inform our Store team so we can ensure your accessibility needs are met. RONA is dedicated to fostering diversity and inclusion, welcoming applicants from all backgrounds regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or other protected characteristics.