Market Associate

About the Role

Salt is seeking a Market Associate for a travel technology client based in Singapore. This is a 12-month contract position, with the possibility of renewal. The successful candidate will play a vital role in retaining, growing, and optimizing a portfolio of host entrepreneurs and emerging hosts within the assigned territory.

Responsibilities

• Manage a portfolio of host entrepreneurs and new hosts to ensure retention, growth, and optimization.
• Conduct personalized onboarding and optimization discussions, advising on strategy for pricing, availability, and listing enhancements.
• Ensure hosts maximize revenue by securing availability during peak dates.
• Keep hosts informed about product updates and policy changes, collecting and relaying their feedback to internal teams.
• Respond promptly and effectively to host inquiries to enhance their platform experience.
• Analyze performance metrics to spot trends and execute actions that increase bookings and host success.
• Build and maintain enduring relationships with hosts, offering ongoing customized support.

Requirements

• At least 3 years of experience in new sales, account management, or partner support roles.
• Familiarity with the hospitality or travel industry is advantageous, with a minimum of 2 years preferred.
• Strong skills in time management and prioritizing multiple accounts efficiently.
• Proven track record managing a book of business with proactive growth and engagement activities.
• Highly motivated, action-oriented, with perseverance when faced with challenges.
• Excellent verbal and written communication and presentation capabilities across phone, email, and face-to-face interactions.
• Experience with Customer Relationship Management (CRM) systems, especially handling leads and sales opportunities; Salesforce knowledge is a plus.
• Fluent in both English and Mandarin.

Additional Information

Compliance: CEI No: R1659595 / EA No: 07C3147