Luxury Brand Evaluator

Role Overview

We are looking for a detail-oriented luxury brand evaluator in Adelaide, South Australia. In this freelance, project-based role, you will experience premium brands firsthand and share objective feedback that helps improve customer journeys and service quality.

What the Role Involves

This opportunity is suited to people who appreciate high-end fashion, beauty, hospitality, and automotive experiences. You will take part in short assignments at boutiques, showrooms, digital platforms, or other luxury environments and evaluate the overall experience.

Key Activities

• Choose assignments that align with your interests and personal preferences.
• Visit luxury stores, websites, or showrooms and interact naturally with the experience.
• Assess important details such as atmosphere, service standards, and follow-up care after purchase.
• Submit your observations through a straightforward online survey.

About the Company

CXG works with leading luxury brands and a large global network of evaluators across many countries. The company brings together nearly two decades of retail experience and operates from multiple offices worldwide. Evaluators can use the CXG Live mobile app to browse assignments, manage certifications, and submit reports from anywhere.

Requirements

Applicants should be at least 21 years old, have a strong interest in automobiles, and understand the automobile sector well. The ideal person enjoys customer interactions, can observe discreetly, and is comfortable adapting to different assignment types and industries. You should also be able to provide fair, unbiased feedback and complete online surveys promptly.

Benefits

This position offers freelance project work with flexible hours, allowing you to choose assignments that suit your schedule.

Additional Information

Most visits take about 20 minutes. The role is intended for people who have a genuine appreciation for luxury, strong attention to detail, and an interest in refining premium service experiences.