Lead - UKG Workforce Management (Kronos)

About Deloitte and Our Human Capital Practice

At Deloitte, you’ll do more than just join a workplace—you’ll contribute uniquely. Our environment celebrates curiosity, care, and impact, working side by side with passionate professionals. Our award-winning Consulting practice has global recognition, with Human Capital focusing on transforming workforce dynamics amidst evolving industries. We bring deep expertise and sector knowledge to solve intricate talent challenges and align strategies with organizational visions.

Role Overview

As a Lead specializing in UKG Workforce Management (Kronos), you will be responsible for maximising and maintaining UKG Pro Workforce Management modules including Timekeeping, Scheduling, Accruals, Attendance, Activities, and Analytics. Your role involves strategically designing sustainment solutions that integrate seamlessly with upstream and downstream systems within a broader tech ecosystem.

You will collaborate with notable clients across public sector, consumer, and manufacturing domains, managing the entire lifecycle of UKG Pro WFM projects—from analysis and configuration through to design, testing, enhancements, and optimisation. Coordination with Deloitte’s global UKG practice ensures integration of best practices and enhances delivery quality. As a specialist lead, you will direct outcomes, supervise team members, diagnose challenges, and implement effective solutions.

Key Responsibilities

• Optimise and sustain UKG Pro modules: Timekeeping, Scheduling (Basic and Advanced), Attendance & Accruals, Attestation, Activities, Analytics.
• Develop architectural sustainment models accounting for clients’ comprehensive technology stack.
• Ensure alignment across integrations, data flow, reporting, and related systems.
• Lead full project lifecycle activities including business analysis, configuration, design, testing, enhancement identification, and platform optimisation.
• Facilitate requirements workshops, lead client discussions, and shape scalable, innovative solutions.
• Deliver client engagement across public sector, consumer, and manufacturing sectors with collaborative problem-solving.
• Partner with global UKG teams to implement best practice methodologies.
• Oversee team deliverables, provide coaching, and ensure high-quality outputs.
• Identify project risks early and propose sustainable resolutions.

Qualifications and Expertise

• Extensive UKG Pro Workforce Management knowledge with over 5 years leading end-to-end implementations.
• Strong functional consulting, solution architecture, and leadership skills in client-facing roles.
• Experience in professional services or consulting environments is highly favorable.
• Comprehensive understanding of full UKG Pro WFM project lifecycle including business analysis, configuration, design, testing, and optimisation.
• Effective facilitation and requirements gathering capabilities, leading workshops and translating needs into effective solutions.
• Proven ability to build trusted client relationships and provide commercially sound advice.
• Competent in project leadership, problem-solving, and delivering structured plans for superior outcomes.
• Excellent communication skills to influence, coach, and clearly explain technical and functional concepts.
• A critical thinker with curiosity, open questioning skills, and innovative idea generation.

Additional Information

Our Commitment and Values: We strive to create meaningful impact for clients, communities, and our people. Diversity, inclusion, and fostering a supportive workplace culture are fundamental to our success and your growth.

About Living and Working in New Zealand: New Zealand offers a combination of professional opportunity and an excellent lifestyle with balance, beautiful landscapes, low crime, quality education and healthcare, and a welcoming multicultural society.

Rewards and Benefits

• Flexible work arrangements tailored to individual and business needs.
• Support for professional qualifications and paid memberships.
• Subsidised health and income protection insurance.
• 22 days of annual leave.
• Regular social events, sports teams, and community volunteering opportunities.
• Focus on wellness, well-being, environmental sustainability, and inclusive culture.

Hiring Note

Applications remain open until all positions are filled. We encourage applicants from diverse backgrounds and those passionate about this role to apply, even if all criteria aren’t ideally met.

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