Job Coach - Workforce Australia (WFA)

About the Role

Join our team in Gympie as a Job Coach for Workforce Australia (WFA), where we prioritize understanding the strengths and capabilities of our clients rather than focusing on limitations. This approach enables us to deliver personalized support and facilitates a more effective match between clients and suitable employment opportunities. Our commitment extends beyond placement; we continue supporting both clients and their employers throughout their employment journey.

Key Responsibilities and Attributes

• Support individuals with enthusiasm to help them reach their employment goals.
• Demonstrate strong interpersonal and organizational skills.
• Provide excellent customer service experience.
• Engage confidently with local employers and businesses to foster connections.
• Maintain a goal-oriented approach to overcome challenges and objections.
• Understand the vulnerabilities faced when seeking work and how unemployment impacts individuals.
• Show empathy combined with resilience when working with clients.
• Possess or be able to acquire a current Working with Children Check and Police Check.

Additional Benefits

• Access to "Purple Perks" discounts from numerous well-known retail, travel, and adventure partners.
• Employee Assistance Program (EAP) available for employees and their families.
• Opportunities for personal growth and development through training and leadership support.
• Receive 5 weeks of annual leave after completing 3 years of service.
• Option to cash out purchased annual leave according to your needs.
• Eligibility for long service leave after 5 years of service.
• Gender-neutral paid parental leave of 12 weeks.
• Superannuation contributions provided for women during the first 12 weeks of unpaid parental leave.
• Comprehensive leave options including domestic, community service, and study leave.
• Support for education assistance and study leave.

Equal Opportunity and Inclusivity

We are committed to diversity and inclusion, proudly holding the Workplace Gender Equality Agency Employer of Choice citation and recognized as a Disability Confident Company. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, mature-aged workers, and individuals from culturally and linguistically diverse backgrounds. Our team adheres to the National Principles for Child Safety, ensuring a commitment to child safety and wellbeing. Comprehensive training covers children's developmental needs and culturally safe practices.

Recruitment Process Adjustments

If you require accommodations or adjustments during our recruitment process for equitable opportunity reasons, please contact our Recruitment Team prior to application submission.