IT Support Executive

Role Overview

We are seeking an IT Support Executive to join our team in Bengaluru, Karnataka. This role involves providing technical assistance and resolving IT-related issues promptly to ensure smooth operational workflows.

Key Responsibilities

• Install and troubleshoot Windows 10 and 11 operating systems.
• Install and resolve issues related to Mac OS.
• Set up, maintain, and troubleshoot printers.
• Troubleshoot LAN and Wi-Fi network connectivity problems.
• Manage software installations and updates efficiently.
• Provide support for Office 365 and Microsoft Outlook applications.
• Perform hardware diagnostics to identify and resolve faults.
• Assist users via remote desktop support.
• Handle basic networking tasks including TCP/IP, DNS, and DHCP configurations.
• Manage user accounts to maintain system security and accessibility.

Candidate Requirements

• Proven skills in troubleshooting and installing Windows and Mac OS.
• Able to manage printer setup and maintenance effectively.
• Experience in resolving network issues on LAN and Wi-Fi.
• Knowledge of software installation and update processes.
• Competent in handling Office 365 and Outlook support.
• Ability to diagnose hardware problems and provide solutions.
• Familiarity with remote desktop tools for user support.
• Basic understanding of networking fundamentals such as TCP/IP, DNS, and DHCP.
• Capability to manage and administer user accounts.

Additional Information

This position is based onsite in Bengaluru, and the monthly remuneration ranges between 18000 and 20000 INR.