Innovation Manager - New Product Development

About Mastercard and the Role

Mastercard is a global powerhouse powering economies and empowering individuals across over 200 countries and territories. Our mission is to foster a sustainable economy in which everyone can thrive by offering diverse digital payment solutions that are secure, straightforward, intelligent, and accessible. Combining cutting-edge technology, innovation, partnerships, and networks, Mastercard delivers unique products and services enabling people, businesses, and governments to unlock their full potential.

The Innovation Manager for New Product Development plays a crucial role within Mastercard Foundry, which develops next-generation commerce solutions. This position focuses specifically on the Commercial and New Payment Flows (CNPF) portfolio, targeting innovative solutions to solve pain points faced by small businesses.

Responsibilities

• Drive the generation, evaluation, and analysis of new concepts and solutions within CNPF by collaborating with internal product teams, customers, and end-users.
• Take ownership of advancing product concepts through all stages—from ideation, prototyping, pilot, incubation to full commercialization—working closely with Engineering, Customer Research, and Experience Design teams in Foundry.
• Create and maintain detailed product roadmaps, pilot launch strategies, and comprehensive business cases throughout the product development lifecycle.
• Establish and nurture strong partnerships across global product teams and Foundry to enable smooth product deliveries.
• Support ideation and development pipelines by leveraging both internal networks and external relationships to identify promising Foundry projects.
• Apply a data-driven methodology to evaluate market opportunities, building robust business cases with precise projections for future revenues and expenses.

Candidate Profile

• Proven track record in launching and commercializing innovative new products.
• Wide understanding of product development frameworks and practices covering the entire lifecycle.
• Experience managing rapid prototyping processes for products designed for global or multi-regional markets.
• Capability to ideate, organize, assess, and champion innovative concepts within complex organizations.
• Excellent interpersonal skills, demonstrating ability to build relationships and achieve results within diverse, multicultural, and remote teams.
• Strong communication skills, able to convey concepts clearly and simplify complex details as necessary.
• Keen interest in and knowledge of the payments industry and experience working within a B2B2C environment.

Corporate Security Responsibilities

• Adhere strictly to Mastercard’s security policies and protocols regarding access to corporate assets, information, and networks.
• Safeguard the confidentiality and integrity of all accessed information.
• Promptly report any suspected breaches or violations relating to information security.
• Complete all mandatory security training programs as prescribed by Mastercard’s guidelines.