Human Resources Generalist

About Dragonfly Health

Dragonfly Health is a leading technology and service platform focused on care-at-home, uniquely combining durable medical equipment (DME) and pharmacy services into an integrated solution. With a legacy spanning two decades, the company leverages advanced technology and data analytics to support caregivers and patients across every state in the US, serving over 145,000 patients daily.

At Dragonfly Health, employees play a key role in transforming hospice and post-acute care through innovation, collaboration, and compassion. The company fosters an inclusive workplace that encourages professional growth, continuous learning, and career advancement.

The dragonfly symbolizes the company’s transformative impact—agile, adaptable, and supportive during critical times, providing not just equipment and medication but also comfort and assurance to patients and their families.

Compensation and Benefits

• Starting annual salary of $90,000
• Comprehensive benefits package including medical, dental, vision coverage, paid time off, and 401(k) plan with employer match
• Opportunities for career growth and professional development
• Collaborative and agile team environment
• Technology-driven and innovative workplace culture
• Meaningful mission centered around improving patient care

Primary Responsibilities

• Provide direct employee relations support by coaching managers on performance issues, disciplinary actions, and terminations, conducting thorough investigations to ensure equitable and compliant resolutions
• Collaborate with HR leadership to interpret and apply multi-state employment laws and internal policies, ensuring compliance while maintaining a positive employee environment
• Design and lead onboarding and training programs for new employees and managers, ensuring consistency and alignment with company culture across both remote and onsite settings
• Partner with HR and business leaders to promote culture-building activities, engagement initiatives, and support integration efforts during mergers and acquisitions
• Assist with performance management processes by reviewing evaluations, monitoring completion rates, and providing guidance to uphold quality and company standards
• Manage workers’ compensation administration, conduct exit interviews, analyze HR metrics, and contribute to compliance audits and ongoing improvements for employee retention and experience enhancement

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related discipline, or equivalent experience required
• Minimum of 3 years as an HR Generalist with significant experience in employee relations, onboarding, and performance management; strong familiarity with California employment law is highly desirable
• Experience supporting a diverse, multi-state workforce, including remote and onsite environments such as warehouse, pharmacy, or operational sites, with knowledge of federal and state labor regulations
• Excellent skills in employee relations, organizational abilities, communication, analysis, and influence, demonstrating a high level of professionalism
• Proficient with HRIS platforms like UKG, Workday, or equivalents, as well as Microsoft Office applications
• Preferred knowledge of workers’ compensation procedures
• Professional certifications such as PHR or SHRM-CP are advantageous

Role Significance

The HR Generalist is essential in delivering dependable and consistent human resource support across the organization. Acting as a bridge among employees, leadership, and HR strategies, this role helps ensure fair policy enforcement, supports the workforce effectively, and equips managers to lead successfully.

By balancing regulatory compliance with a strong commitment to employee engagement, the HR Generalist contributes to cultivating a stable, motivated, and high-performing team that drives company success.