HR Ops Executive

About the Role

Tap Growth AI is looking for a dedicated HR Ops Executive to handle the daily HR operational and administrative tasks spanning the entire employee lifecycle. This role requires a highly organized and detail-focused individual capable of juggling multiple responsibilities while maintaining strict confidentiality and providing excellent support to employees.

Location and Work Mode

This position is based in Singapore and requires working from the office.

Key Responsibilities

• Oversee complete onboarding and offboarding processes including managing employment documentation, system updates, employee communications, and exit procedures.
• Administer various HR processes via HR systems such as updating employee records, managing benefits, handling insurance and medical claims, administering employee share plans, preparing government reports, and executing other operational HR functions.
• Act as the primary contact for employee HR queries, prepare official HR documents and letters, and coordinate resolution of HR system support tickets.
• Maintain precise HR records, generate reports, and ensure HR system data is promptly and accurately updated in compliance with company policies.
• Work collaboratively with HR Business Partners, recruiting, payroll, vendors, and internal teams to enhance operational efficiency and improve HR workflows.

Candidate Background and Qualification

• Diploma or Bachelor's degree in Human Resources, Business Administration, or an equivalent field.
• At least three years of experience in HR administration, operations, shared services, or related administrative roles.
• Experience in fast-paced or high-volume environments such as retail, shared services, or multinational corporations is beneficial.
• Demonstrated ability to handle confidential employee information with discretion and collaborate effectively with various stakeholders.

Essential Skills

• Practical experience with employee onboarding, offboarding, managing HR documentation, employee record keeping, and general HR operational support.
• Proficiency in Microsoft Office Suite, especially Excel (including Pivot Tables, VLOOKUP, and basic formulas), along with Word and PowerPoint.
• Strong organizational skills, excellent communication, adept time management, interpersonal competence, and a keen eye for detail combined with a strong customer service orientation.

Preferred Skills

• Familiarity with SAP SuccessFactors or other HR Information Systems (HRIS).
• Knowledge of administering employee benefits, insurance, medical claims, government compliance surveys, or employee share plan management.
• Experience supporting HR helpdesk operations, working with ticketing systems, or contributing to HR shared services.

Additional Information

Applicants ready to make a meaningful contribution to the team are encouraged to apply and grow with us.