HR Business Partner

About SOCi and the Role

SOCi is a leader in AI-driven marketing solutions tailored for multi-location enterprises. The company specializes in enhancing local and AI search visibility through its innovative agentic workforce, enabling consistent and scalable marketing across various digital platforms. SOCi is recognized globally, trusted by major brands, and continuously strives for innovation.

We are seeking a seasoned Human Resources Business Partner (HRBP) to act as a strategic consultant to business leaders, managers, and employees. Reporting directly to the Senior Manager of HR Business Partner, you will collaborate extensively with leadership teams and our People & Culture department to ensure talent management aligns with organizational goals.

Primary Responsibilities

• Serve as a reliable advisor for leaders and staff, ensuring HR strategies support company objectives and foster organizational success.
• Collaborate closely with management and People & Culture leadership to identify business priorities and craft corresponding talent initiatives.
• Provide insights on organizational health, potential talent risks, workforce trends, and recommend data-driven solutions.
• Guide leaders during periods of growth, change, workforce planning, and optimizing team dynamics.
• Employ strong business insight to design practical HR interventions aligned with operational goals.
• Partner with managers to structure teams effectively, define roles, and set clear performance standards supporting business needs.
• Assist leaders in recruitment, onboarding, development, and retention of high-caliber talent.
• Lead talent reviews, succession planning, leadership capacity building, and career advancement discussions.
• Support performance management processes such as goal setting, feedback, and employee development programs.
• Analyze organizational trends to suggest improvements enhancing engagement, productivity, and retention.
• Coach managers on leadership best practices, including conflict resolution, team engagement, and performance management.
• Ensure managers apply company policies consistently and meet people management responsibilities.
• Deliver training on leadership effectiveness, recruitment, performance improvement, and employee growth.
• Serve as a dependable resource for employee relations issues, investigations, and dispute resolution, upholding fairness and professionalism.
• Advocate for a positive employee experience while balancing organizational priorities.
• Support organizational design, restructuring, compensation guidance, workforce planning, and facilitate change management.
• Promote compliance and excellence in HR operational processes, stay current with employment laws and trends, and lead key HR initiatives.

Qualifications

• Minimum of 8 years progressive HR experience, with at least 3 years as an HR Business Partner.
• Strong expertise in employee relations, talent management, organizational development, and leadership coaching.
• Ability to cultivate trusted partnerships with leaders across levels and influence critical decisions.
• Experience managing change and scaling in dynamic, high-growth environments.
• Balance employee advocacy with strategic business imperatives.
• Excellent skills in project management, organization, communication, consultation, and resolving conflicts.
• Proficient at analyzing data and using insights for actionable HR recommendations.
• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• Adaptable to evolving job requirements and ready to undertake additional responsibilities as needed.
• Preferred qualifications include certifications like SHRM-CP, SHRM-SCP, PHR, or SPHR, experience in compensation planning, organizational design, partnering with senior leadership, and working with teams in British Columbia and Ontario.

Compensation & Benefits

• Competitive base salary ranging from 80000 to 120000 Canadian dollars annually, plus bonuses based on skills, experience, and education.
• Comprehensive benefits package inclusive of health, dental, and vision insurance.
• Wellness incentives and programs.
• 401(k) retirement plan with employer matching.
• Flexible paid time off, quarterly wellness days, and paid holidays.
• Unique programs fostering employee engagement and career growth.

Additional Details

• This is a 100% remote position located within the Greater Vancouver Metropolitan Area.
• The hiring process is urgent, and applications may close earlier than 30 days if a suitable candidate is found.
• SOCi promotes an inclusive, innovative, and collaborative workplace culture encouraging input and leadership at all levels.