Health Coach

About Virta Health

Virta Health is dedicated to transforming care for type 2 diabetes and weight management by addressing the failures of current treatment methods. With over half of US adults affected by type 2 diabetes or prediabetes and rising obesity rates, Virta offers a technology-driven, personalized nutrition and virtual care platform to reverse metabolic disease and improve health outcomes. Supported by $350 million in funding, Virta partners with large health plans, employers, and government agencies to support their populations.

Role Overview

As a Health Coach at Virta, you will guide members in sustainable weight loss and metabolic health improvement through evidence-based nutrition and behavior change techniques. You will serve as a vital support system using virtual tools to motivate and educate individuals on managing their metabolic conditions effectively.

Key Responsibilities

• Deliver nutrition and behavior modification coaching that links food choices with measurable health markers using evidence-based methods.
• Provide personalized, primarily chat-based nutritional guidance focused on maintaining nutritional ketosis through tailored carbohydrate intake and lifestyle change.
• Build empathetic relationships with members to promote sustained success and engagement.
• Utilize counseling techniques such as motivational interviewing and personalized goal setting to encourage member retention and success.
• Adhere to clinical workflows and meticulously document all member interactions and progress.
• Collaborate closely with healthcare providers and support staff to offer coordinated, personalized care ensuring patient safety and efficacy.
• Uphold Virta’s company values and contribute expertise to foster a strong, collaborative team environment.
• Adapt quickly in a dynamic environment with frequent changes and new information.

90-Day Onboarding Plan

• Complete comprehensive training on Virta’s tools, metabolic health approach, member engagement strategies, and behavioral coaching techniques.
• Begin direct interaction with assigned members including onboarding calls and routine care activities.
• Become proficient with the various platforms and technologies needed for daily responsibilities.
• Understand key performance indicators and how your work affects team and member outcomes.
• Engage actively with the team culture by providing feedback and participating in continuous improvement efforts.
• Build connections across teams and leadership, embodying Virta’s core values.

Qualifications and Requirements

• Minimum two years’ experience in patient-facing roles involving goal-setting and behavior change such as outpatient nutrition, motivational interviewing, community health, weight loss, or metabolic health coaching.
• Experience or recent certification in chronic condition/metabolic health coaching, preferably NBHWC or ICF credentials.
• Associate’s degree or higher in health, behavioral health, or a related field.
• Strong digital literacy with comfort using various communication and remote care platforms including text, video, phone, instant messaging, Google Suite, Slack, and Zoom.
• Demonstrated high emotional intelligence, empathy, and ability to work collaboratively during times of change.
• Excellent organizational skills and attention to detail to manage workflow and adapt rapidly.
• Passion for metabolic health and frontline patient care.
• Strong critical thinking, clinical judgment, and problem-solving abilities focused on the best outcomes for members.
• Effective communication skills tailored to diverse audiences and media.
• Team-oriented mindset with a willingness to share knowledge and learn from others.
• Ability to formulate actionable plans, set goals, and hold members accountable while adjusting strategies as needed.
• Comfortable operating amid ambiguity and evolving information, showing creativity and sound judgment.

Preferred Skills

• Prior experience working with people managing type 2 diabetes, obesity, or other metabolic conditions.
• Background in asynchronous coaching methods.
• Familiarity with ketogenic or low-carbohydrate dietary approaches as part of therapeutic care.
• Certified NBC-HWC or ICF coach.

Company Culture and Values

• Put people’s wellbeing first, including self-care and supporting peers and patients.
• Demonstrate ownership and initiative while empowering others to do the same.
• Focus on meaningful impact rather than busywork.
• Maintain humility and respect for contributions from all regardless of experience level.
• Promote transparency, trust, and empowerment through open access to information.
• Value data-driven, evidence-based decision-making rather than hierarchy or tradition.
• Embrace risk-taking and rapid iterative improvement.

Additional Information

All Virta employees may handle sensitive patient information protected under HIPAA and must follow strict privacy and security protocols, with required training provided.
Virta operates as a remote-first organization with teams distributed across multiple locations including office hubs in Denver and San Francisco.
Applicants must reside in eligible states; clinical roles exclude AK, HI, RI, and corporate roles exclude AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.
Compensation starts at $30 per hour, commensurate with experience and qualifications.
Virta uses an AI-assisted applicant tracking system that does not use candidate data for AI training; hiring decisions are made by company personnel.