Head Waiter at Cloud 22 - Atlantis The Royal

About Atlantis The Royal

Part of the globally recognized luxury hospitality group, Atlantis The Royal is an ultra-luxury resort located on the Palm Island Crescent in Dubai. Featuring 760 rooms, suites, and signature penthouses with breathtaking sea and city views, the resort embodies exceptional design by world-renowned artists and architects. Guests enjoy top-tier services including Michelin-starred dining, immersive wellness experiences, and unforgettable moments throughout their stay. Atlantis The Royal employs over 6,000 individuals from 129 nationalities, fostering an inclusive and vibrant work culture focused on talent development and wellbeing.

Position Overview

The Head Waiter at Cloud 22 will play a critical role in delivering impeccable fine dining service. Responsibilities include providing direct support to restaurant staff to ensure the highest standards, personally greeting guests while seating, and establishing a warm and professional environment. The role demands intimate knowledge of the complete food and beverage menu as well as ongoing promotional offerings, enabling the head waiter to offer informed guidance and recommendations to guests and team members. Monitoring service quality and consistency of food and drinks served is essential, with prompt escalation of any major issues or complaints to management.

Candidate Profile

The ideal candidate must have a strong passion for hospitality, possess at least two years of experience in a comparable high-volume restaurant environment, and demonstrate excellent communication abilities. Being a collaborative team member who can effectively multitask and confidently engage with a diverse guest demographic is essential. This role offers excellent career development opportunities in a dynamic multicultural city and a prestigious luxury setting.

Benefits and Culture

Atlantis The Royal provides a competitive, tax-free salary in AED alongside an attractive suite of benefits. These include generous food and beverage discounts, exclusive reduced rates at all Kerzner properties worldwide, comprehensive health and dental insurance, annual return flights home, life insurance, incentive schemes, and various wellness and social programs. The company supports continuous learning and has a robust internal career mobility framework, allowing employees to pursue long-term growth within the luxury hospitality sector.