Head of Solutions Engineering

About n8n

n8n is an open workflow orchestration platform designed for the AI era, offering developers and technical teams the power of code combined with the speed of no-code automation. Since its inception in 2019, n8n has grown into a diverse organization of over 260 employees across Europe and the US, anchored in Berlin. The platform is supported by a committed community of over 650,000 active developers and more than 500 integrations, boasting 190K+ Github stars and valued at $5.2 billion with backing from top investors including Sequoia and SAP.

Role Overview

The Head of Solutions Engineering leads the creation and growth of an AI-native Solutions Engineering team to drive acquisition, deployment, and expansion of complex enterprise clients. This role focuses on strategy formulation, developing technical sales processes, and fostering strong connections between customers, market-facing teams, partners, and product stakeholders.

Key Responsibilities

• Develop and own a global Solutions Engineering strategy, organizational structure, and roadmap aligned with n8n’s growth plans.
• Establish a clear vision for the team’s evolution spanning mid-market, enterprise, partners, and post-sales engagements.
• Prioritize initiatives balancing immediate business demands with medium-term objectives.
• Implement scalable, AI-enhanced workflows improving team efficiency without proportionately increasing headcount.
• Create specialized playbooks for diverse customer segments and technical sales cycles including partner-driven opportunities and post-sales rollout.
• Elevate technical discovery, validation processes, pilots, and solution design to ensure smooth production readiness post-contract.
• Design repeatable one-to-many engagement models enabling the team to focus on complex, high-impact deals.
• Provide technical enablement and support resources for partners and global systems integrators.
• Lead a global Solutions Engineering team of about 15, including two team leads, preparing for significant scale.
• Coach team leaders on management skills, technical expertise, and strategic business partnership.
• Define performance metrics and equip teams with training and feedback mechanisms for excellence.
• Remain actively involved in complex engagements to mentor and remove operational barriers.
• Serve as a senior member of the global sales leadership team, representing Solutions Engineering perspectives in strategic decision-making.
• Bridge go-to-market functions and product teams by translating customer insights into actionable technical feedback.
• Collaborate closely with Sales, Customer Success, Partnerships, Product, Marketing, and Engineering to optimize the complete customer lifecycle.
• Guide prioritization of new features to ensure they meet enterprise standards for demonstration, deployment, and production.

Essential Qualifications

• Proven senior leadership in Solutions Engineering, Sales Engineering, or Solutions Architecture respected by senior sales peers.
• Solid technical expertise enabling credible engagement on APIs, integrations, architecture, security, deployment, and enterprise systems.
• Experience scaling Solutions Engineering teams and processes in high-growth, complex organizational contexts.
• Understanding of complex enterprise sales cycles, involving multiple stakeholders and large-scale deployments globally.
• Comprehensive background in pre-sales with exposure to post-sales and partner technical experiences.
• Track record in organizational development, including designing team models, operating procedures, and coaching managers.
• Collaborative cross-functional influence working with product and engineering, able to translate customer needs into technical insights.
• Curiosity and proactive engagement with AI innovations impacting customer solutions and team productivity.
• Adaptable and accountable leader who can seamlessly navigate strategic planning and hands-on execution in a fast-evolving environment.
• Values-driven management style emphasizing humility, integrity, inclusive culture, and fostering talent.

Preferred Experience

• Exposure to open-source or community-led organizations with insight into community-driven enterprise growth.
• Familiarity linking product-led growth strategies with assisted enterprise and strategic sales processes.
• Experience managing or supporting distributed teams and customers across multiple geographies and time zones.
• Capability to differentiate Solutions Engineering approaches across customer segments such as mid-market, enterprise, and strategic accounts.

Additional Information

n8n is committed to equal opportunity employment without discrimination based on race, religion, color, nationality, gender, sexual orientation, age, marital or veteran status, or disability status. Visa sponsorship is provided for Germany only; applicants for other regions must have the right to work. English is the company language. Diversity, inclusion, and belonging are foundational values, supported by ongoing initiatives.

Location Note

Multiple postings for the same role exist due to remote hiring policies; candidates should apply based on their intended working location.

Benefits

• Competitive and attractive salary packages.
• Equity ownership aligning with the company’s core value of empowerment.
• Work-life balance with substantial vacation allowances (30 days plus public holidays in Europe; 20 vacation days, 8 sick days plus public holidays in the US).
• Health and wellness benefits consistent with local norms in Europe and comprehensive medical, dental, and vision plans in the US.
• Retirement and financial planning support, including pensions in Europe and 401(k) plans with employer match in the US.
• Life, disability, and related insurance coverage for employee security.
• Professional growth support with yearly €1,000 allowance for educational resources or coaching.
• A passionate team culture highlighted by hackathons and innovation events.
• Remote-first work environment with occasional off-site meetings and a hybrid model for select US sales roles.
• Monthly $100 funding for open-source contributions.
• Unlimited AI tools budget to foster productivity and creativity.
• Transparent company communication on projects and business status.
• Country-specific benefits are detailed in contracts.