Forward Deployed Engineer - Autonomous AI Platform

About HighRadius

HighRadius offers a unified Agentic AI platform dedicated to the Office of the CFO. Their platform integrates over 180 intelligent agents that streamline comprehensive finance processes, including Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Serving more than 1300 enterprise clients such as 3M, Unilever, and Lufthansa, HighRadius ensures measurable operational KPI improvements with a rapid 3-6 month implementation timeline. The company is recognized as a leader in the market by Gartner, IDC, and Forrester.

Role Overview

The Forward Deployed Engineer (FDE) acts as a hybrid technical architect, consultant, and advisor, bridging sales and technology. This role is pivotal in driving revenue by collaborating closely with Account Executives to lead solution discovery, business process assessment, proof of concept design, and delivering impactful demonstrations. As the foremost technical advocate during deals, the FDE builds trust with CFOs and finance leaders, tailoring solutions aligned with clear ROI and business results. This role influences sales targets directly by effectively translating AI capabilities into tangible business benefits.

Key Responsibilities

• Lead complex technical engagements with potential clients, evolving their automation from basic levels to advanced AI-driven decision-making and scalability.
• Architect customized solutions connecting autonomous agent functionalities to client-specific ROI goals like productivity boosts and working capital efficiency.
• Develop tailored technical implementations aimed at financial improvements such as optimized cash flow and minimized payment delays.
• Craft compelling business cases and financial models presenting quantifiable productivity and financial gains through the platform.
• Serve as an expert voice by translating real-world AI challenges into strategic guidance influencing the platform's development roadmap.
• Manage complete deal cycles alongside Account Executives, formulating detailed opportunity plans and steering execution to surpass sales objectives.
• Collaborate with Marketing to refine value messaging and lead generation strategies aligned with automation demand and competition.
• Design and communicate sophisticated ROI analyses and assess technical maturity to drive strategic account planning and product evolution.
• Work cross-functionally with Product, Engineering, and Customer Success teams to ensure flawless delivery and high customer satisfaction.
• Demonstrate new and existing AI capabilities directly with key clients, customizing workflows based on live customer data.
• Establish structured feedback pathways to Engineering and Product for ongoing platform enhancement informed by operational insights.

Candidate Qualifications

• At least 2 years of experience in quota-bearing roles such as Technical Sales, Solution Selling or Consulting, preferably engaging with CFO offices.
• Strong success record in Enterprise SaaS environments with a capability for technical dialogues spanning IT and finance personnel.
• Exceptional communication skills, adept at simplifying complex AI technologies for executive audiences and detailing technical information for Engineering teams.
• Proven ability to act independently and decisively within ambiguous, high-pressure settings.
• Sound technical understanding of AI concepts and Large Language Models (LLMs).
• Solid finance domain knowledge, including ERP systems and Accounts Payable functions.
• Experience with technical consulting or pre-sales, particularly skilled in developing ROI frameworks.
• Educational background includes a Bachelor's degree with relevant work experience; an MBA is an asset.
• Familiarity with processes such as Accounts Payable, Supplier Onboarding, and Supplier Payments is advantageous.

What We Offer

• Competitive compensation package.
• Engaging and lively workplace culture.
• Commitment to equal employment opportunities.
• Chance to contribute to a high-growth, pre-IPO global SaaS company.