Family Support Worker

About the Employer

Crosscare is dedicated to providing compassionate services with a servant leadership philosophy. The organization’s Homeless, Youth, Information, and Advocacy Teams are committed to assisting the most vulnerable individuals and families with care, respect, and excellence. Crosscare’s mission centers on supporting people during times of hardship and when other resources are unavailable.

Location and Work Details

This role is based at Crosscare Dun Laoghaire Youth Service. The position is full-time, requiring 37.5 hours per week, and it is offered on a permanent contract basis.

Salary

The salary range for this position is between €38,769 and €57,011, dependent on experience and qualifications.

Role Summary and Responsibilities

• Collaborate as part of a team with youth justice workers to identify and assist families of young offenders or those at risk, aiming to lower offending behaviors.
• Utilize information from the young person's YLS/CMI 2.0 assessments alongside youth justice workers to understand family needs and strengths.
• Evaluate and address the requirements of families, especially parents and caregivers linked to the Youth Diversion Programme (YDP) or referred to it.
• Establish and sustain strong, positive relationships with the target families.
• Apply evidence-informed methods, including group sessions, one-on-one support, skills-based programs, and recreational activities tailored for parents and caregivers.
• Maintain partnerships with local stakeholders, especially An Garda Síochána and other agencies involved with families and youth in the region.
• Advocate on behalf of parents, caregivers, and families by participating in relevant meetings and preparing reports as necessary.
• Operate according to YDP operational guidelines and complete administrative duties accurately and promptly, including planning and reporting.
• Participate in YDP advisory and referral assessment committee meetings and prepare corresponding documentation.
• Network and collaborate with other agencies and community groups to enrich opportunities for project participants.
• Attend and complete all mandatory training provided by Crosscare and Irish Youth Justice to support project work.

Essential Requirements

• Possession of a third-level qualification in youth work.
• At least two years’ experience working with youth at risk.
• Experience handling Child Safeguarding issues.
• Full driving license is desirable.

Personal Attributes

• Strong communication skills.
• Ability to work collaboratively within a team.
• Creative and innovative mindset.
• Adaptable and flexible approach to work.
• Excellent organizational, time management, and record-keeping capabilities.
• Proficient report writing skills.
• Group facilitation and leadership abilities.
• Empathy and understanding towards clients.
• Effective negotiation skills.
• Capacity to work independently with initiative.
• Demonstrated leadership skills.

Benefits

• Competitive remuneration packages.
• Generous annual leave entitlement.
• Additional leave granted for long service.
• Access to ongoing training and development programs.
• Employee Assistance Programmes.
• Digital Doctor Service availability.
• Attractive pension scheme.
• Participation in Bike to Work scheme.

Additional Information

Crosscare operates with a service attitude marked by kindness, care, and respect, aiming to leave a lasting positive impact on its clients. The agency is registered with the Charities Regulator and Revenue Commissioners and serves as the Social Care Agency of the Archdiocese of Dublin.

Garda Vetting is required for this position.

Crosscare promotes inclusivity and encourages applications from diverse candidates. Accommodations for individuals with disabilities during the recruitment process are available upon request.

Application Process

Applicants should submit a comprehensive CV combined with a letter of application demonstrating suitability for the role. The closing date for applications is July 24th, 2026.