Executive Assistant to Group Head, Technology & Operations

Job Overview

Join the executive team at RBC as an Executive Assistant supporting the Group Head of Technology & Operations. This critical position involves delivering thorough administrative and executive coordination services, allowing the executive to concentrate on high-level strategic objectives while you manage demanding operational details in a dynamic environment. You will act as the trusted aide to a senior leader, organizing schedules, meetings, and initiatives that drive organizational change.

Key Responsibilities

• Act as the main liaison for the Group Head, Technology & Operations.
• Efficiently handle complex executive calendars, balance competing priorities, and arrange meetings, conferences, and travel.
• Set up recurring and special meetings such as executive forums, strategic planning, board sessions, townhalls, and one-on-ones with direct reports.
• Manage executive email inboxes by filtering, prioritizing, and delegating requests appropriately.
• Prepare detailed agendas, presentations, and briefing materials for meetings.
• Track and follow up on action items, coordinating with stakeholders and cross-functional teams.
• Work closely with other executive assistants to synchronize calendar management and plan cross-departmental events.
• Facilitate communication between the Group Head and both internal and external parties.
• Support employee engagement activities such as team events, strategy meetings, coffee chats, focus groups, and networking opportunities.
• Assist with executive communications, announcements, and leadership updates.
• Organize business planning sessions, strategic reviews, and management meetings.
• Demonstrate agility and flexibility in a fast-evolving technology and operations context.
• Identify and implement operational improvements to increase efficiency.
• Utilize new tools and platforms to boost productivity and support hybrid working models.

Required Qualifications and Skills

• Over 10 years of experience in executive administration or coordination supporting senior or C-suite executives within complex matrix organizations.
• Demonstrated background supporting executives in technology, operations, or financial services sectors.
• Excellent interpersonal and diplomatic abilities, enabling engagement across all organizational levels and external stakeholders.
• Outstanding organizational skills with the capacity to manage numerous competing priorities in a high-paced setting.
• Collaborative mindset with the ability to work independently.
• Adaptability to changing environments and shifting priorities.
• Expert knowledge of Microsoft Office applications including Word, PowerPoint, Excel, and Outlook.
• Strong proficiency in managing intricate executive calendars.
• Superior verbal and written communication skills.
• High level of discretion and professionalism when handling confidential information.

Preferred Qualifications

• Experience with technology or operations executives.
• Familiarity with RBC policies such as absence management, expense control, travel compliance, and regulatory requirements.
• Knowledge of Workday or related enterprise systems.
• Understanding of technology concepts and digital transformation.
• Experience working within a regulated financial services environment.

What RBC Offers

• A comprehensive Total Rewards Program including bonuses, flexible benefits, competitive pay, commissions, and applicable stock options.
• Opportunity to work within a dynamic and collaborative team environment focused on high performance.
• Access to world-class training programs in financial services.
• Potential to take on increasing responsibilities and advance career growth.

Additional Information

• Location: Royal Bank Plaza, 200 Bay Street, Toronto, Canada.
• Workweek: 37.5 hours.
• Employment Type: Full-time, regular, salaried position.
• Platform: Technology and Operations.
• Application deadline: July 22, 2026 (applications accepted until 11:59 PM the day before).

Company Values and Culture

RBC embraces shared values including Client First, Integrity, Collaboration, Respect, and Excellence. We champion diversity, inclusion, and creating supportive workplaces where employees can perform optimally, innovate, and grow professionally. Our commitment ensures a respectful environment fostering belonging and opportunity for all, contributing to client success and community prosperity.