Executive Assistant, Employee Experience and Relations (EXR)

About the Role

The Employee Experience & Relations (EXR) team at Amazon is searching for a highly skilled Lead Executive Assistant to provide comprehensive support for a pivotal, high-profile position. This role demands a seasoned expert who demonstrates discretion, sound judgment, and strong business insight. Acting as a trusted ally, the individual will amplify leadership productivity across a multifaceted global organization.

This opportunity goes beyond conventional administrative duties, requiring the executive assistant to proactively anticipate needs, enforce operational discipline, and prioritize the VP's time towards the most critical business objectives. Navigating uncertainty, independent decision-making, and influential communication across organizational layers are essential. Poise and a strong sense of accountability under pressure are mandatory.

The position offers privileged insights into senior leadership decision-making processes, organization-wide people strategies, and the chance to impact Amazon's large-scale employee experience initiatives. This role requires presence onsite five days a week.

Key Responsibilities

• Collaborate closely with the VP’s office, Chiefs of Staff, senior management, and other executive assistants to foster effective coordination within the EXR leadership.
• Assist with drafting, editing, and managing important executive communications, ensuring the VP remains well-informed of vital matters and shielded from distractions.
• Manage the VP’s calendar strategically, aligning agendas with business priorities across multiple time zones, securing focus periods, and resolving scheduling conflicts.
• Organize leadership events including offsites, all-hands, team gatherings, and cross-organization meetings with full logistical oversight (venue, agenda, catering, AV equipment, follow-ups).
• Lead and mentor other executive assistants within the EXR organization, offering guidance, onboarding, and fostering adherence to organizational standards.
• Coordinate complex domestic and international travel plans that maximize efficiency and comply with company policies, proactively addressing potential disruptions.
• Develop and maintain strong relationships with stakeholders, business partners, and executive assistants across Amazon, acting as a reliable contact point for the VP's office and external collaborators.
• Handle sensitive and confidential employee-related information with utmost discretion, respecting the nature of EXR’s work on employee relations, investigations, and workforce strategies.

About the EXR Team

This group is deeply committed to fostering a respectful, equitable, and inclusive work environment for over a million Amazon employees worldwide. The team operates with integrity, empathy, and action-oriented mindset while valuing diverse viewpoints. Members gain exposure to senior leadership operations and participate in initiatives that accelerate personal career growth.

Required Qualifications

• At least 10 years supporting senior leadership levels in a professional capacity.
• Possession of a high school diploma or equivalent.
• Proficient in Microsoft Office suite, including Outlook, Word, Excel, PowerPoint, and OneNote.
• Experience mentoring and coaching colleagues at managerial levels.
• Proven ability to influence senior executives and stakeholders.
• Skillful in managing multiple complex calendars, orchestrating events, and coordinating extensive travel arrangements.
• Strong verbal and written communication expertise catered to executive audiences.
• Demonstrated capability of handling confidential information with discretion.
• Experience operating within matrixed organizational structures.
• Five or more years supporting VP-level or C-suite executives as an executive assistant.
• Familiarity with leveraging generative AI tools to improve workflow efficiency and an openness to mastering effective AI prompting and review techniques.

Preferred Qualifications

• Advanced experience managing intricate calendars, full-cycle event planning, and comprehensive travel coordination or broad project management.
• Background supporting senior leaders in HR, People, or Employee Relations sectors.
• In-depth understanding of Amazon’s culture, leadership principles, and operational approaches.
• Established proficiency in utilizing generative AI solutions to enhance operational efficiency.
• Keen eye for identifying opportunities to integrate generative AI for process improvement.

Additional Information

Amazon embraces equal employment opportunity without regard to veteran status, disability, or any protected class. The inclusive environment encourages all employees to perform at their best. Accommodations are available for applicants with disabilities throughout the hiring process.

Compensation for this role includes a base salary ranging between $98,700 and $160,000 annually, subject to experience and location. The total package also encompasses sign-on bonuses and restricted stock units (RSUs). Benefits include comprehensive health insurance, retirement plans with 401(k) matching, paid leave, mental health support, and family assistance programs.

Work location: Arlington, VA, five days per week onsite.