E-Commerce Administrator

About Marathon Watch Company

Marathon Watch Company, established in 1939, crafts military-grade, precision timepieces renowned for durability and reliability under extreme conditions. Serving professionals from soldiers to explorers, the company prides itself on quality and innovation as a fast-growing Canadian brand.

Position Overview

The E-Commerce Administrator will oversee the day-to-day management of marathonwatch.com and other online sales platforms including Amazon and Staples. Operating primarily on-site in Vaughan with opportunities for occasional remote work, the role requires collaboration with Creative and Brand Marketing teams to support growth and brand visibility.

Key Responsibilities

• Manage product listings by uploading, categorizing, and revising descriptions, pricing, and images on the website.
• Maintain and update e-commerce platforms such as Shopify and Amazon, ensuring listings, inventory, and prices are accurate and current.
• Monitor stock levels and SKU availability, coordinating with warehouses to ensure timely order fulfillment and stock transfers between Canadian and US Amazon facilities.
• Act as the primary liaison for third-party e-commerce suppliers handling returns, shipment tracking, and discount arrangements.
• Conduct website maintenance, including troubleshooting broken links, testing checkout processes, and optimizing product pages for SEO and conversion rates.
• Support marketing campaigns by assisting with discount code setups, gift promotions, and aligning site merchandising with promotional activities.
• Analyze website performance through GA4 and platform dashboards, interpret sales and customer data, and provide insights to enhance revenue and engagement.
• Collaborate with marketing, customer service, IT, and logistics teams to implement campaigns and improve the overall customer experience.
• Contribute to e-commerce development projects including planning, documentation, testing, and deployment for continuous site innovation.

Qualifications

• At least three years’ experience in a dynamic e-commerce environment.
• Practical experience managing and updating e-commerce websites and portals, especially platforms like Shopify and Amazon.
• Understanding of e-commerce marketing strategies, product development, competitive analysis, consumer behavior, industry trends, and best usability practices.
• Knowledge of digital sales platforms and tactics to enhance website conversion rates.
• Proficient in web design fundamentals, including HTML and CSS, with attention to detail.
• Strong communication and teamwork abilities.
• Advanced skills in Excel and Microsoft Office tools.
• Excellent analytical and multitasking capabilities.
• Degree or diploma in Marketing or a related discipline.